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  • Image of Crucial Conversations
    Image of Crucial Conversations

    Tools for Talking When Stakes Are High

    by Joseph Grenny, Al Switzler, Ron McMillan, Kerry Patterson

    If you feel stuck — in a relationship, in your career, at home — chances are a crucial conversation is keeping you there. This New York Times bestseller will help you handle crucial conversations — conversations that occur when the stakes are high, emotions run strong, and opinions vary. With crucial conversations skills, you'll be able to: prepare for high-stakes situations with a proven technique; transform anger and hurt feelings into powerful dialogue; make it safe to talk about almost...

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  • Image of The Long-Distance Leader
    Image of The Long-Distance Leader

    Rules for Remarkable Remote Leadership

    by Kevin Eikenberry, Wayne Turmel

    Kevin Eikenberry and Wayne Turmel use their "Three-O" Model to refocus leaders to think about outcomes, others and ourselves.

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  • Image of The Airbnb Way
    Image of The Airbnb Way

    5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

    by Joseph Michelli

    Joseph A. Michelli describes how innovative leaders have managed to build a unique brand by inspiring and engaging a community of hospitality entrepreneurs - a feat unparalleled in the shared economy.

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  • Image of The Spirit of Hospitality
    Image of The Spirit of Hospitality

    How to Add the Missing Ingredients Your Business Needs

    by Larry Stuart

    In The Spirit of Hospitality, hospitality expert Larry Stuart provides the knowledge of what works when it comes to delivering memorable guest service, without living in the past.

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  • Image of The Millennial Whisperer
    Image of The Millennial Whisperer

    The Practical, Profit-Focused Playbook for Working With and Motivating the World’s Largest Generation

    by Chris Tuff

    The Millenial stereotypes of "entitled," "lazy," and "selfish" are thrown around simply because they grew up with different experiences, compared to other generations.

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  • Image of DataStory
    Image of DataStory

    Explain Data and Inspire Action Through Story

    by Nancy Duarte

    Nancy Duarte explains the unique power of stories, which make the brain light up in ways that no other form of communication does, and how using story frameworks to communicate data will encourage others to act on your recommendations.

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  • Image of Straight Talk About Public Relations
    Image of Straight Talk About Public Relations

    New Strategies on Social Media and Content Marketing

    by Robert Wynne

    Robert Wynne, the president of a public relations company, explains what public relations is and guides you through the traditional methods, social media communications, and content marketing strategies that will help you reach journalists and other important audiences.

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  • Image of Costovation
    Image of Costovation

    Innovation That Gives Your Customers Exactly What They Want - and Nothing More

    by Stephen Wunker, Jennifer Luo Law

    Costovation solves the dilemma of how to spend less and innovate more. The book's revolutionary approach broadens the definition of innovation beyond products to the business model itself.

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  • Image of Powered by Storytelling
    Image of Powered by Storytelling

    Excavate, Craft and Present Stories to Transform Business Communication

    by Murray Nossel

    Executive coach, motivational speaker and psychologist Murray Nossel, Ph.D., distills decades of experience into a simple method that will enable you to find the right story for a particular audience and purpose.

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