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  • Image of Persuasion Equation
    Image of Persuasion Equation

    The Subtle Science of Getting Your Way

    by Mark Rodgers

    This insightful guide by Mark Rodgers reveals what drives decisions and introduces the persuasion equation –– a powerful combination of factors proven to speed agreement. Learn how to set your persuasion priorities and perfect the five-step persuasion process in order to gain buy-in from those around you.

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  • Image of The Attacker’s Advantage
    Image of The Attacker’s Advantage

    Turning Uncertainty into Breakthrough Opportunities

    by Ram Charan

    Ram Charan provides proven tools to help leaders embrace uncertainty and develop the skills to be better prepared to lead. The attacker’s advantage is the perceptual acuity to detect ahead of others forces that could radically reshape a market space so you can position your business to make the next move first.

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  • Image of F.I.R.E.
    Image of F.I.R.E.

    How Fast, Inexpensive, Restrained and Elegant Methods Ignite Innovation

    by Dan Ward

    Dan Ward introduces the FIRE method in which strategies are built for speed and designs are streamlined, all at less cost. You’ll learn that the project leaders who embrace speed, thrift, simplicity and restraint tend to deliver affordable equipment that is available when it’s needed and effective when it’s used.

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  • Image of Discipline Without Punishment
    Image of Discipline Without Punishment

    The Proven Strategy that Turns Problem Employees into Superior Performers

    by Dick Grote

    Discipline Without Punishment has become a management classic, helping thousands of companies and managers move to a responsibility-based approach for handling unacceptable performance, problem behaviors, and excessive absenteeism.

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  • Image of The EQ Difference
    Image of The EQ Difference

    A Powerful Plan for Putting Emotional Intelligence to Work

    by Adele B. Lynn

    This summary helps professionals at all levels understand how emotions can have a profound effect on performance, values, and relationships in the workplace. It features practical self-assessment exercises and team-oriented tools to leverage EQ individually and in groups

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  • Image of The Coaching Connection
    Image of The Coaching Connection

    A Manager’s Guide to Developing Individual Potential in the Context of the Organization

    by John Hoover, Paul J. Gorrell

    Coaching has traditionally focused entirely on the individual...sometimes even at the expense of improving measurable business results for the company. Now, The Coaching Connection shows managers how they can use contextual coaching to simultaneously promote both individual and organizational growth.

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  • Image of Emotional Intelligence for Sales Success
    Image of Emotional Intelligence for Sales Success

    Connect with Customers and Get Results

    by Colleen Stanley

    In "Emotional Intelligence for Sales Success," sales trainer and expert Colleen Stanley shows how closely EI is tied to sales performance and how salespeople can sharpen their skills to maximize results.

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  • Image of Stop Workplace Drama
    Image of Stop Workplace Drama

    Train Your Team to Have No Complaints, No Excuses and No Regrets

    by Marlene Chism

    Gossip. Power struggles. Poor team coordination. These are all symptoms of workplace drama. They're the obstacles that can drain your company of its best talent, get in the way of true productivity and profit, and eat away at the effectiveness of your organization. In Stop Workplace Drama, Marlene Chism shows how to change the way you and your organization confront and work through problems, implement effective management strategies in a drama-filled organization, and find new...

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  • Image of Enchantment
    Image of Enchantment

    The Art of Changing Hearts, Minds and Actions

    by Guy Kawasaki

    Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships, converts hostility into civility and changes skeptics into believers. This book explains all the tactics you need to prepare and launch an enchantment campaign; to get the most from both push and pull technologies; and to enchant your customers, your employees, and even your boss.

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