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  • Image of Stop Workplace Drama
    Image of Stop Workplace Drama

    Train Your Team to Have No Complaints, No Excuses and No Regrets

    by Marlene Chism

    Gossip. Power struggles. Poor team coordination. These are all symptoms of workplace drama. They're the obstacles that can drain your company of its best talent, get in the way of true productivity and profit, and eat away at the effectiveness of your organization. In Stop Workplace Drama, Marlene Chism shows how to change the way you and your organization confront and work through problems, implement effective management strategies in a drama-filled organization, and find new...

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  • Image of Enchantment
    Image of Enchantment

    The Art of Changing Hearts, Minds and Actions

    by Guy Kawasaki

    Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships, converts hostility into civility and changes skeptics into believers. This book explains all the tactics you need to prepare and launch an enchantment campaign; to get the most from both push and pull technologies; and to enchant your customers, your employees, and even your boss.

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  • Image of Fierce Leadership
    Image of Fierce Leadership

    A Bold Alternative to the Worst "Best" Practices of Business Today

    by Susan Scott

    In Fierce Leadership, Susan Scott teaches us how to spot the worst "best" practices in our organizations using a technique she calls the "squid" eye. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called best practices permeating today's business.

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  • Image of Leaders Make the Future
    Image of Leaders Make the Future

    Ten New Leadership Skills for an Uncertain World

    by Bob Johansen

    We are in a time of disruptive leadership change. In a VUCA world –– one characterized by volatility, uncertainty, complexity and ambiguity –– traditional leadership skills won’t be enough. Drawing on the latest ten-year research from the Institute for the Future, this powerful book explore the external forces that are shaking the foundations of leadership.

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  • Image of The Shift
    Image of The Shift

    The Transformation of Today’s Marketers Into Tomorrow’s Growth Leaders

    by Scott M. Davis

    The days of marketing operating in a vacuum and marketing and business strategies being created independently of one another are over. The best marketers are now creating integrated perspectives that start with growth aspirations of their entire organization. The Shift shows how this new breed of Visionary Marketers has become a successful catalyst for growth and transformation within an organization, as well as how you can become a marketing visionary too.

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  • Image of The Five Dysfunctions of a Team
    Image of The Five Dysfunctions of a Team

    A Leadership Fable

    by Patrick Lencioni

    In The Five Dysfunctions of a Team, bestselling business author Patrick Lencioni once again offers a leadership powerful and instructive leadership fable. Throughout the story, Lencioni reveals the five dysfunctions that go to the very heart of why teams –– even the best ones –– often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team.

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  • Image of What the Customer Wants You to Know
    Image of What the Customer Wants You to Know

    How Everybody Needs to Think Differently About Sales

    by Ram Charan

    More than ever these days, the sales process tends to be a war about price. But there's a better way to think about sales, says best-selling author Ram Charan. Charan defines this new approach to selling as value creation selling (VCS), which he says is radical but nonetheless practical. VCS differentiates you from the competition, paving the way to better pricing, better margins and higher revenue growth built on win-win relationships that deepen over time.

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