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  • Image of Free Agent Nation
    Image of Free Agent Nation

    How America's New Independent Workers Are Transforming the Way We Live

    by Daniel H. Pink

    The Organization Man is dead. Long live the Free Agent. Pink explains the reasons for the development of widespread free agency and how it impacts your company and your industry.

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  • Image of Customer Winback
    Image of Customer Winback

    How to Recapture Lost Customers - And Keep Them Loyal

    by Michael W. Lowenstein, Jill Griffin

    Don’t be fooled, warn the authors: No customer is truly safe from defection. Here’s a hands-on guide on winning back the customers you lost — and making your company defection-proof.

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  • Image of The Agenda
    Image of The Agenda

    What Every Business Must Do to Dominate the Decade

    by Michael Hammer

    The author of Reengineering the Corporation presents nine core principles critical to contemporary corporate success. Among Hammer’s agenda items: “managing without structure” and “creating order where chaos reigns.”

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  • Image of Smart Money Decisions
    Image of Smart Money Decisions

    Why You Do What You Do with Money (and How to Change for the Better)

    by Max Bazerman

    Renowned for his work in decision making and negotiation, Bazerman examines how we approach our decisions about money — and why we often make the wrong decisions.

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  • Image of Powerful Conversations
    Image of Powerful Conversations

    How High Impact Leaders Communicate

    by Phil Harkins

    Leadership expert Harkins shows how leaders can impact growth and productivity in their companies through the techniques of powerful conversations. Based on years of study with Fortune 500 leaders.

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