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  • Image of The Spirit of Hospitality
    Image of The Spirit of Hospitality

    How to Add the Missing Ingredients Your Business Needs

    by Larry Stuart

    In The Spirit of Hospitality, hospitality expert Larry Stuart provides the knowledge of what works when it comes to delivering memorable guest service, without living in the past.

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  • Image of Negotiating the Impossible
    Image of Negotiating the Impossible

    How to Break Deadlocks and Resolve Ugly Conflicts (Without Money or Muscle)

    by Deepak Malhotra

    In Negotiating the Impossible, Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible.

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  • Image of 5 Gears
    Image of 5 Gears

    How to Be Present and Productive When There is Never Enough Time

    by Steve Cockram, Jeremie Kubicek

    Kubicek and Cokram describe five gears that represent different modes of effectively connecting with others and balancing work and life in a meaningful and productive way. By shifting into the right gear at the right time, you can improve your relationships and increase your respect, influence and productivity.

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  • Image of The Time Trap
    Image of The Time Trap

    The Classic Book on Time Management

    by Alec Mackenzie, Pat Nickerson

    One of the all-time bestselling books on time management, "The Time Trap" has shown countless readers how to squeeze the optimal efficiency — and satisfaction — out of their work day. Filled with smart tactics, revealing interviews, and handy time management tools, this is the proven guide professionals need to get everything under control.

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  • Image of Brief
    Image of Brief

    Make a Bigger Impact by Saying Less

    by Joseph McCormack

    Senior marketing executive Joseph McCormack offers a step-by-step approach to getting to the point quickly and delivering every message with maximum impact. Brief describes how to use BRIEF maps, narratives and visual media to make your message more compelling. A master of brevity says less and gets more done –– learn how.

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  • Image of B2B Street Fighting
    Image of B2B Street Fighting

    Three Counterpunches to Change the Negotiation Conversation

    by Brian Dietmeyer

    Based on six years of research and 15 years of practical application and consulting on over 20,000 B2B negotiations in nearly 50 countries, B2B Street Fighting will redefine how you think about negotiation. B2B Street Fighting by Brian J. Dietmeyer shows you how to change the negotiation conversation from the price of your products and services to the value of your solutions, and build value for you and your customers in every deal.

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