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  • Image of Leading Loyalty
    Image of Leading Loyalty

    Cracking the Code to Customer Devotion

    by Sandy Rogers, Leena Rinne, Shawn Moon

    Leading Loyalty helps you infuse the principles of empathy, responsibility, and generosity into every employee and customer interaction

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  • Image of The Success Model
    Image of The Success Model

    Five Steps to Revolutionize Your Life

    by Sam Silverstein

    The Success Model provides a five-step system to overcome Fear and inhibition

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  • Image of The 1-Page Marketing Plan
    Image of The 1-Page Marketing Plan

    Get New Customers, Make More Money, And Stand Out from the Crowd

    by Allan Dib

    In order to build a successful business, you must have a set marketing plan in place

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  • Image of Now, Build a Great Business!
    Image of Now, Build a Great Business!

    7 Ways to Maximize Your Profits in Any Market

    by Mark Thompson, Brian Tracy

    Now, Build a Great Business! is an essential success kit from business heavyweights and acclaimed authors Mark Thompson and Brian Tracy. It is filled with straightforward, powerful strategies to ignite growth in your business and is packed with insights from face-to-face interviews with world-class business leaders. This executive summary offers practical steps that you can take away immediately and clear-cut strategies for moving your business forward.

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  • Image of Overpromise and Overdeliver
    Image of Overpromise and Overdeliver

    How to Design and Deliver Extraordinary Customer Experiences

    by Rick Barrera

    The old cliché in business is that smart companies underpromise and overdeliver. But in a crowded marketplace, underpromising is a one-way ticket to oblivion. In Overpromise and Overdeliver, Rick Barrera shows that today's most successful companies master Touchpoint Branding — the art of making sure that every point of contact between a company and its customers is well executed and fulfills an over-the-top brand promise.

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