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  • Image of Leading Loyalty
    Image of Leading Loyalty

    Cracking the Code to Customer Devotion

    by Sandy Rogers, Leena Rinne, Shawn Moon

    Leading Loyalty helps you infuse the principles of empathy, responsibility, and generosity into every employee and customer interaction

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  • Image of The Cultural Intelligence Difference
    Image of The Cultural Intelligence Difference

    Master the One Skill You Can’t Do Without in Today’s Global Economy

    by David Livermore

    The Cultural Intelligence Difference is a one-stop guide to both assessing your current CQ and boosting your scores.

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