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  • Image of Trust Works!
    Image of Trust Works!

    Four Keys to Building Lasting Relationships

    by Cynthia Olmstead, Martha Lawrence, Ken Blanchard

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  • Image of How to Say Anything to Anyone
    Image of How to Say Anything to Anyone

    A Guide to Building Business Relationships That Really Work

    by Shari Harley

    In How to Say Anything to Anyone, you'll learn how to ask for what you want at work, improve all types of working relationships, reduce the gossip and drama in your office, tell people when you’re frustrated in a way that resonates, take action on your ideas and feelings, and get honest feedback on your performance. Author Shari Harley shares real-life stories of people who have struggled to get what they want at work. With her clear and specific roadmap in hand, Harley enables you...

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  • Image of When Goliaths Clash
    Image of When Goliaths Clash

    Managing Executive Conflict to Build a More Dynamic Organization

    by Howard M. Guttman

    In When Goliath’s Clash, Howard M. Guttman, the principal of Guttman Development Strategies Inc., a management consulting firm, describes how unresolved conflict in organizations, especially at the highest level, can have dire consequences. These include low productivity, employees’ anger and hostility, increased costs, and increased absenteeism and turnover. He explains that it is important for leaders to realize that conflict handled properly can actually be a great asset to a company

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