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  • Image of Break Your Own Rules
    Image of Break Your Own Rules

    How to Change the Patterns of Thinking That Block Women’s Paths to Power

    by Kathryn Heath, Mary Davis Holt, Jill Flynn

    Women hold just 11 percent of the most senior-level leadership positions in U.S. Corporations—a number that hasn't changed in over 30 years. How can women break through? Break Your Own Rules distills the six faulty assumptions (or "rules") most women follow that get in the way and then delivers the correlating new rules that promise to clear that path.

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  • Image of The 3rd Alternative
    Image of The 3rd Alternative

    Solving Life's Most Difficult Problems

    by Stephen R. Covey

    A Soundview Featured Book Review
    Conflict resolution has traditionally involved "meeting in the middle," a "lose - lose" situation in which both sides give up something important to find a solution. In his latest book, legendary management consultant Stephen R. Covey teaches you about the 3rd Alternative, a solution in which no one gives up anything and all sides share in the "win."

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  • Image of Good Company
    Image of Good Company

    Business Success in the Worthiness Era

    by Larry Costello, Ed Frauenheim, Laurie Bassi, Dan McMurrer

    Laurie Bassi and her coauthors show that despite the dispiriting headlines, we are entering what they coin the "Worthiness Era." And in it, the good guys are poised to win. Across the globe, people are choosing the companies in their lives in the same way they choose the guests they invite into their homes. They are demanding that companies be "good company." The authors created the Good Company Index to look at Fortune 100 companies' records as employers, sellers and...

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  • Image of StandOut™
    Image of StandOut™

    The Groundbreaking New Strengths Assessment from the Leader of the Strengths Revolution

    by Marcus Buckingham

    StandOut introduces the next-generation strengths assessment from Marcus Buckingham, co-author of Now, Discover Your Strengths. The StandOut assessment unveils your two key strength roles and shows you how to find your edge and win at work. Whether you're an individual who wants to find your edge, a manager trying to fully understand the strengths of your team, or a leader in an organization looking to stay on the cutting edge of the strengths movement, you need ...

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  • Image of The Invisible Spotlight
    Image of The Invisible Spotlight

    Why Managers Can't Hide

    by Doug Katz, Craig Wasserman

    Based on four decades of experience as management consultants, Wasserman and Katz make a compelling argument that all managers work in the heat of an invisible spotlight where their every word and deed are scrutinized by employees. Remarkably, most employees are unaware of this reality. The authors tell illuminating stories from the trenches about management successes and misadventures that offer a fresh, practical perspective on building sound management relationships.

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  • Image of Managing Crises Before They Happen
    Image of Managing Crises Before They Happen

    What Every Executive and Manager Needs to Know about Crisis Management

    by Ian I. Mitroff

    It’s impossible to eliminate crises completely. But crisis management experts Mitroff and Anagnos outline the crisis management tools — and attitudes — needed to either anticipate crises or effectively manage them once they occur.

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  • Image of Improving Customer Satisfaction, Loyalty, and Profit
    Image of Improving Customer Satisfaction, Loyalty, and Profit

    An Integrated Measurement and Management System

    by Anders Gustafsson, Michael D. Johnson

    The authors’ detailed five-step process for developing an integrated customer measurement and management system will show you how to find out exactly what your customers want and use that information to produce the kinds of products and services that will keep them coming back.

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  • Image of Now or Never
    Image of Now or Never

    How Companies Must Change Today to Win the Battle for Internet Consumers

    by Mary Modahl

    Modahl, vice-president of research at Forrester Research Inc., introduces a new model of consumer behavior, called Technographics, to help companies understand how consumers think about and use the Internet. The Technographics information helps guide companies as they plot successful Internet strategies.

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  • Image of Trusted Partners
    Image of Trusted Partners

    How Companies Build Mutual Trust and Win Together

    by Jordan D. Lewis Ph.D.

    Internationally recognized strategic alliances expert Lewis, author of The Connected Corporation, shows how to build, manage, measure, improve and repair trust, the key ingredient to successful partnerships.

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