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  • Image of Making Yourself Indispensable
    Image of Making Yourself Indispensable

    The Power of Personal Accountability

    by Mark Samuel

    According to Mark Samuel, who has helped thousands of people around the world get on the path to personal achievement and fulfillment, shows why the key to becoming indispensable is to embrace accountability rather than run from it in everything you do at work and in your personal life. Becoming indispensable doesn’t require a fancy degree, a senior management title or huge income. It’s a mind-set available to anyone.

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  • Image of Team Turnarounds
    Image of Team Turnarounds

    A Playbook for Transforming Underperforming Teams

    by Daniel Leidl, Joe Frontiera

    As sports fans already know, behind every great underdog story is a leader who roots out the competitive advantage that will propel the team to victory. In Team Turnarounds, Joe Frontiera and Dan Leidl share how this fine art of the turnaround really works, from how to inspire the team to the actual tools for change. Through interviews with team managers and turnaround masters in the NFL, MLB, and the NCAA, as well as managers at top global firms who have successfully reversed their...

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  • Image of Adaptability
    Image of Adaptability

    The Art of Winning In An Age of Uncertainty

    by Max McKeown

    Max McKeown's new book harnesses the essence of human survival — the ability to adapt — to help people succeed in business and all other aspects of life. He draws on millions of years of evolution to create a practical and strategic set of rules that take adaption from an involuntary coping strategy to a deliberate winning strategy. Adaptability proves that innovation is important but not enough. The ability to adapt smarter and faster than the situation changes is what...

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  • Image of Winning with Transglobal Leadership
    Image of Winning with Transglobal Leadership

    How to Find and Develop Top Global Talent to Build World-Class Organizations

    by Nazneen Razi, Ph.D., Peter Barge, Robert A. Cooke, Ph.D., Linda D. Sharkey, Ph.D.

    Operating and expanding business units offshore, selling in foreign markets, and managing global supply chains are just three of the many challenges that emphasize the importance of leaders that can transcend borders. Winning with Transglobal Leadership will help prepare your organization to meet this need head-on with a framework for developing and training leaders that best fit your global growth strategies. The book combines insights from a global team of author-experts. Together...

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  • Image of The Customer Century
    Image of The Customer Century

    Lessons from World Class Companies in Integrated Marketing and Communications

    by Anders Gronstedt Ph.D.

    Author Gronstedt shows how world-class companies better serve customers and stakeholders by integrating marketing and communications along three dimensions: between the company and its customers and stakeholders; across the different managerial levels; and across the different business and geographic units of the company.

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  • Image of The Brave New Service Strategy
    Image of The Brave New Service Strategy

    Aligning Customer Relationships, Market Strategies and Business Structures

    by Barbara A. Gutek, Theresa Welsh

    Many companies who claim to have “relationships” with their customers mistake collecting data about customers with actually knowing them. The authors explain how to differentiate between true relationship businesses and what they call “encounter” businesses. They then show how many of the best companies reject “pseudo-relationships” in favor of enhanced encounters.

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