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  • Image of Peers Inc
    Image of Peers Inc

    How People and Platforms Are Inventing the Collaborative Economy and Reinventing Capitalism

    by Robin Chase

    A co-founder of Zipcar, Robin Chase, introduces the collaborative economy in which companies and governments are using the Internet’s ability to facilitate collaboration by leveraging expertise, assets and resources outside their sphere of control.

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  • Image of Stronger
    Image of Stronger

    Develop the Resilience You Need to Succeed

    by Dennis K. McCormack, George S. Everly, Jr., Douglas A. Strouse

    Personal resilience is the ability to bounce back in the wake of adversity. The authors share a set of five core factors that protect successful people against psychological distress and emotional injury. These factors that act like psychological body armor can actually help a person to grow stronger.

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  • Image of Conversational Intelligence
    Image of Conversational Intelligence

    How Great Leaders Build Trust and Get Extraordinary Results

    by Judith Glaser

    Judith E. Glaser presents a framework for understanding how conversations trigger different parts of the brain.

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  • Image of Persuasive Business Proposals
    Image of Persuasive Business Proposals

    Writing to Win More Customers, Clients & Contracts

    by Tom Sant

    With clear instructions as well as before-and-after samples, "Persuasive Business Proposals" takes readers step-by-step through a highly effective process for writing customized packages that capture new business.

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  • Image of A Manager's Guide to Coaching
    Image of A Manager's Guide to Coaching

    Simple and Effective Ways to Get the Best Out of Your Employees

    by Brian Emerson, Anne Loehr

    A Manager's Guide to Coaching is a manual that will guide executives through every step of the coaching process, from problem solving to developing accountability.

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  • Image of The New Manager's Tool Kit
    Image of The New Manager's Tool Kit

    21 Things You Need to Know to Hit the Ground Running

    by Don Grimme, Sheryl Grimme

    The New Manager's Tool Kit provides a fresh, friendly approach for those charged with the task of supervision. Ranging from basic skills to those more advanced, this summary gives fledgling managers the help they need to succeed with flying colors, right from the start.

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  • Image of Stop Workplace Drama
    Image of Stop Workplace Drama

    Train Your Team to Have No Complaints, No Excuses and No Regrets

    by Marlene Chism

    Gossip. Power struggles. Poor team coordination. These are all symptoms of workplace drama. They're the obstacles that can drain your company of its best talent, get in the way of true productivity and profit, and eat away at the effectiveness of your organization. In Stop Workplace Drama, Marlene Chism shows how to change the way you and your organization confront and work through problems, implement effective management strategies in a drama-filled organization, and find new...

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  • Image of Enchantment
    Image of Enchantment

    The Art of Changing Hearts, Minds and Actions

    by Guy Kawasaki

    Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships, converts hostility into civility and changes skeptics into believers. This book explains all the tactics you need to prepare and launch an enchantment campaign; to get the most from both push and pull technologies; and to enchant your customers, your employees, and even your boss.

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  • Image of Fierce Leadership
    Image of Fierce Leadership

    A Bold Alternative to the Worst "Best" Practices of Business Today

    by Susan Scott

    In Fierce Leadership, Susan Scott teaches us how to spot the worst "best" practices in our organizations using a technique she calls the "squid" eye. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called best practices permeating today's business.

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