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  • Image of Stop Workplace Drama
    Image of Stop Workplace Drama

    Train Your Team to Have No Complaints, No Excuses and No Regrets

    by Marlene Chism

    Gossip. Power struggles. Poor team coordination. These are all symptoms of workplace drama. They're the obstacles that can drain your company of its best talent, get in the way of true productivity and profit, and eat away at the effectiveness of your organization. In Stop Workplace Drama, Marlene Chism shows how to change the way you and your organization confront and work through problems, implement effective management strategies in a drama-filled organization, and find new...

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  • Image of Enchantment
    Image of Enchantment

    The Art of Changing Hearts, Minds and Actions

    by Guy Kawasaki

    Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships, converts hostility into civility and changes skeptics into believers. This book explains all the tactics you need to prepare and launch an enchantment campaign; to get the most from both push and pull technologies; and to enchant your customers, your employees, and even your boss.

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  • Image of Fierce Leadership
    Image of Fierce Leadership

    A Bold Alternative to the Worst "Best" Practices of Business Today

    by Susan Scott

    In Fierce Leadership, Susan Scott teaches us how to spot the worst "best" practices in our organizations using a technique she calls the "squid" eye. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called best practices permeating today's business.

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  • Image of Optimizing the Power of Action Learning
    Image of Optimizing the Power of Action Learning

    Solving Problems and Building Leaders in Real Time

    by Michael J. Marquardt

    Around the world, writes George Washington University professor Michael J. Marquardt, companies and organizations of all sizes are using the action learning methodology to solve major problems and build productive and effective teams. In Optimizing the Power of Action Learning, Marquardt, an expert on the action learning process, details exactly how the methodology works and how it can be used for important problems impacting businesses large and small.

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  • Image of Compassionate Capitalism
    Image of Compassionate Capitalism

    How Corporations Can Make Doing Good an Integral Part of Doing Well

    by Karen Southwick, Marc Benioff

    In Compassionate Capitalism, Salesforce.com CEO Mark Benioff and veteran journalist Karen Southwick show companies, large and small, how they can use all of their resources to help their communities and, in doing so, help themselves and their employees as well. By using real-life examples from dozens of corporations and nonprofits, including Hasbro, IBM and Levi Strauss, the authors show corporate leaders how they can dare to be great by integrating community service within their organi

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