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  • Image of Making Diversity Work
    Image of Making Diversity Work

    7 Steps for Defeating Bias in the Workplace

    by Sondra Thiederman

    Drawing from research and nearly 30 years of experience in the field, diversity expert Sondra Thiederman, Ph.D., provides executives and managers with step-by-step strategies for minimizing conscious and unconscious bias and maximizing the ability to manage diversity effectively.

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  • Image of Well Said!
    Image of Well Said!

    Presentations and Conversations That Get Results

    by Darlene Price

    Face-to-face communication proficiency has become increasingly important in efforts to increase business. It has been said that information and technology alone do not sell — people do. In Well Said! Darlene Price presents field-tested techniques, guidelines and checklists to help you present yourself and your message with clarity, credibility and confidence. When you demonstrate effective presentation skills, decision makers are more inclined to listen, customers are more...

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  • Image of The Pause Principle
    Image of The Pause Principle

    Step Back to Lead Forward

    by Kevin Cashman

    The constant barrage of information can overwhelm a person's decision-making ability. In The Pause Principle, Kevin Cashman makes the argument that today's leaders need to take the necessary time to deeply pause before acting. Leaders must make an effort to create vision, understanding, clarity and agility. Cashman describes the need to pause to grow personal leadership, develop others, and foster a culture of innovation. By following the pause practices Cashman describes, executives...

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  • Image of Change-Friendly Leadership
    Image of Change-Friendly Leadership

    How to Transform Good Intentions into Great Performance

    by Rodger Dean Duncan

    Despite the good intentions of organizations and their leaders, most attempts at change do not succeed. Change practitioner Rodger Dean Duncan looks at the overlooked elements of successful change: humanness, approachability and friendliness. Duncan provides a framework to involve and motivate the individuals who will be most affected by the change effort. Learn how you can achieve successful change by implementing the Four Ts of change: Think-Friendly, Talk-Friendly, Trust-Friendly and Team...

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  • Image of Raving Fans
    Image of Raving Fans

    A Revolutionary Approach To Customer Service

    by Ken Blanchard, Sheldon Bowles

    A Soundview Featured Book Review
    Blanchard and Bowles present a business fable with a simple premise: your customers are your best marketing method. Executives will learn why outstanding customer service, particularly in the era of social technology, can lead to customers who will do anything to sing a company's praises... and bring as many friends to the party as possible.

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  • Image of A Manager’s Guide to Project Management
    Image of A Manager’s Guide to Project Management

    Learn How to Apply Best Practices

    by Michael Bender

    There are plenty of books about project management, but this is the first one written for the people who have the most at stake: the senior executives who will ultimately be held accountable for the successes of the projects they approve and supervise. Top enterprise project management expert Michael Bender explains project management from the perspective that matters most to executives: adding value. Most books view project management from the inside, focusing primarily on lower-level issues.

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  • Image of The Upside of the Downturn
    Image of The Upside of the Downturn

    Ten Management Strategies to Prevail in the Recession and Thrive in the Aftermath

    by Geoff Colvin

    Geoff Colvin, one of America's most respected business journalists, says even the scariest recession has an upside. The best managers know conventional thinking won't help them win in these tough times. They're taking smart, practical steps that will not only keep them strong, but will also distance them from the pack for years to come. In his latest work, Colvin, author of the bestselling Talent is Overrated, offers ten solidly grounded strategies that will increase your company's...

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  • Image of The Next Level
    Image of The Next Level

    What Insiders Know About Executive Success

    by Scott Eblin

    What separates those who make it after a promotion to the executive level from those who don’t? Drawing on more than twenty years of experience working with new and seasoned corporate leaders, Scott Eblin has identified the key behaviors and beliefs that successful executives pick up and let go of. For every rising executive, Eblin’s practical coaching – interwoven with frank mentoring advice from top executives – is invaluable in achieving success at the next level.

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  • Image of Glow
    Image of Glow

    How You Can Radiate Energy, Innovation, and Success

    by Lynda Gratton

    You know them at first sight: teammates or colleagues, direct reports or bosses who radiate enthusiasm, positive energy and inspiration. Even in difficult circumstances they glow with an attitude that inspires others, fosters a great working experience for everyone and creates empowering relationships. Would you like to learn how to glow? Author Lynda Gratton shows you how. Glow is an invitation to become more energized and innovative at work, and to radiate positive energy that will al

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