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  • Image of Transparency
    Image of Transparency

    How Leaders Create a Culture of Candor

    by Warren Bennis, Daniel Goleman, James O'Toole

    Digital technology makes transparency all but inevitable in this era, and leaders must be cognizant of the fact that trust and transparency are always linked. The three essays in Transparency look at this urgent issue from different angles and offer leaders practical advice on how to embrace transparency as a good thing, even if it’s not an easy one.

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  • Image of Leaders at All Levels
    Image of Leaders at All Levels

    Deepening Your Talent Pool to Solve the Succession Crisis

    by Ram Charan

    In Leaders at All Levels, Ram Charan — prolific author and world-renowned advisor to business leaders — takes aim at the current crisis in leadership: the shortage of leaders prepared to face the complex business challenges of today. Charan offers a solution that outlines a new model for succession and leadership development.

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  • Image of Outsmart!
    Image of Outsmart!

    How to Do What Your Competitors Can't

    by Jim Champy

    Jim Champy, dubbed one of the leading management and business thinkers of our time, identifies the counterintuitive lessons learned by companies that have been able to sustain super-high growth for at least three years straight. Champy shares an inside look at the success factors associated with many of the companies that continue to outsmart their competition even in a tough marketplace.

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  • Image of The Elephant and the Dragon
    Image of The Elephant and the Dragon

    The Rise of India and China and What It Means for All of Us

    by Robyn Meredith

    The Elephant and the Dragon explores the earth-tilting emergence of India and China on the world stage and provides an essential guide to understanding how these countries are reshaping our world. Robyn Meredith examines the looming shadows of Gandhi and Mao that help explain not just the past but also how the future is unfolding for India and China. She breaks new ground, outlining how Americans can understand the vast changes coming and can thrive in the age of The Elephant and the Dr

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  • Image of Making Innovation Work
    Image of Making Innovation Work

    How to Manage It, Measure It, and Profit from It

    by Tony Davila, Marc J. Epstein, Robert Shelton

    To compete effectively, you must innovate: Not just once, but consistently, in all your products, services and business functions. But, profitable innovation doesn't just "happen." It must be managed, measured, executed on — and few companies do that well. This summary offers the first real solution: a start-to-finish process for driving growth from innovation. You'll learn how to define effective strategies and organizational structures for innovation, manage innovation more suc

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  • Image of Creating the Accountable Organization
    Image of Creating the Accountable Organization

    A Practical Guide to Improve Performance Execution

    by Mark Samuel

    Creating an accountable organization means developing a culture where people at all levels of the organization can be counted on to keep their commitments and agreements. Author Mark Samuel describes strategies and techniques for increasing both individual and shared accountability. This includes within and between teams as well as between departments. The guidance offered is for leaders and change agents at any level within an organization who are ready to move to the next level of excellence a

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  • Image of The Customer Differential
    Image of The Customer Differential

    The Complete Guide to Implementing Customer Relationship Management

    by Melinda Nykamp

    You have heard of Customer Relationship Management. Now here’s a guidebook that it clearly explains the concept of CRM — and how to put it in place in your company.

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  • Image of The Weightless Society
    Image of The Weightless Society

    by Charles Leadbeater

    A radical innovation in basic political, social and economic institutions is required to spread the benefits of the knowledge economy, argues Charles Leadbeater in this eloquent and provocative analysis of today’s society.

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  • Image of Loyalty Rules!
    Image of Loyalty Rules!

    How Today's Leaders Build Lasting Relationships

    by Frederick F. Reichheld

    Reichheld follows up The Loyalty Effect, in which he argued that a virtuous circle of employee, customer and shareholder loyalty led to greater profits, with a how-to on turning your company into a loyalty leader.

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