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  • Image of Consider
    Image of Consider

    Harnessing the Power of Reflective Thinking in Your Organization

    by Daniel Patrick Forrester

    “Stop, think, and don’t do something stupid!” This is the warning Dr. Robert Bea drills into his civil and environmental engineering students at the University of California in Berkeley. There is an intangible and invisible marketplace within our lives today where the products traded are fourfold: attention, distraction, data and meaning. The stories and examples within Consider by Daniel Patrick Forrester demonstrate that the best decisions, insights, ideas and outcomes result when...

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  • Image of Customer Centricity
    Image of Customer Centricity

    Focus on the Right Customers for Strategic Advantage

    by Peter Fader

    Overturning some of our most fundamental beliefs about customer service, renowned behavioral data expert Peter Fader, Co-Director of The Wharton Customer Analytics Initiative, helps businesses radically rethink how they relate to customers by focusing on the needs of your most valuable customers.

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  • Image of Webinar: Why Investing in Diversity & Inclusion Pays Off
    Image of Webinar: Why Investing in Diversity & Inclusion Pays Off

    by Mason Donovan, Mark Kaplan

    In this Soundview Live webinar, Why Investing in Diversity & Inclusion Pays Off, Mark Kaplan and Mason Donovan provide a framework to tap the bottom line impact that results from an inclusive culture — the "inclusion dividend." Most leaders have the intent to be inclusive, however translating that intent into a truly inclusive outcome with employees, customers and other stakeholders requires a focused change effort. The authors explain that challenge and pr

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  • Image of The 20% Doctrine
    Image of The 20% Doctrine

    How Tinkering, Goofing Off, and Breaking the Rules at Work Drive Success in Business

    by Ryan Tate

    Gawker tech-blogger and journalist Ryan Tate reveals insight on how businesses can inspire greater creativity and productivity by allowing their employees to pursue their own passions at work. In The 20% Doctrine, Tate examines how companies large and small can incubate valuable innovative advances by making small, specific changes to how work time is approached within their corporate cultures. The concept of “20% Time” originated at Google, but Tate takes examples...

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  • Image of The Character Triangle
    Image of The Character Triangle

    Build Character, Have an Impact, and Inspire Others

    by Lorne Rubis

    The Character Triangle, by Lorne Rubis, examines and defines the three distinct but interdependent values that, if applied in our daily thoughts and actions, are a "playbook" for attaining rewards in any type of work and any situation in life.

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  • Image of Creative Intelligence
    Image of Creative Intelligence

    Harnessing the Power to Create, Connect and Inspire

    by Bruce Nussbaum

    Creative Intelligence illustrates how to connect our creative output with a new type of economic system, Indie Capitalism.

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  • Image of Speed Review: The Power of Negative Thinking
    Image of Speed Review: The Power of Negative Thinking

    An Unconventional Approach to Achieving Positive Results

    by Bob Hammel, Bob Knight

    New Harvest, 240 pages

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  • Image of Can't Buy Me Like
    Image of Can't Buy Me Like

    How Authentic Customer Connections Drive Superior Results

    by Bob Garfield, Doug Levy

    Today’s brands face an apparent choice between two evils: continue betting on their increasingly ineffective advertising or put blind faith in the supposedly mystical power of social media, where "likes" stand in for transactions and a mass audience is maddeningly elusive. We’ve entered the "Relationship Era," where the only path for businesses seeking long-term success is to create authentic customer relationships. Authors Bob Garfield and Doug Levy show you where these...

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  • Image of No More Pointless Meetings
    Image of No More Pointless Meetings

    Breakthrough Sessions That Will Revolutionize the Way You Work

    by Martin Murphy

    Wasting time in pointless meetings is the one thing that never seems to change. Martin Murphy, however, has helped a "Who's Who" of corporate clients transform time-sapping meetings into breakthrough sessions that are measurably productive. His strategy is not simply to make meetings more palatable; instead, he  reframes the entire concept of collaboration and introduces four "Work Sessions" that replace meetings to get more done, faster than ever before.

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