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  • Image of Impossible to Ignore
    Image of Impossible to Ignore

    Creating Memorable Content to Influence Decisions

    by Carmen Simon

    In Impossible to Ignore, Carmen Simon shows you how to execute a proven three-step plan for persuasion: create cues that attract attention and connect with your audience’s needs; use memory-influencing variables to control what your audience remembers; and turn today’s intentions into tomorrow’s actions.

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  • Image of The EQ Difference
    Image of The EQ Difference

    A Powerful Plan for Putting Emotional Intelligence to Work

    by Adele B. Lynn

    This summary helps professionals at all levels understand how emotions can have a profound effect on performance, values, and relationships in the workplace. It features practical self-assessment exercises and team-oriented tools to leverage EQ individually and in groups

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  • Image of Emotional Intelligence for Sales Success
    Image of Emotional Intelligence for Sales Success

    Connect with Customers and Get Results

    by Colleen Stanley

    In "Emotional Intelligence for Sales Success," sales trainer and expert Colleen Stanley shows how closely EI is tied to sales performance and how salespeople can sharpen their skills to maximize results.

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