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  • Image of Mastering Leadership
    Image of Mastering Leadership

    An Integrated Framework for Breakthrough Performance and Extraordinary Business Results

    by Robert J. Anderson, William A. Adams

    Robert Anderson and William Adams present a comprehensive roadmap for optimal leadership development - individual and collective - that can create competitive advantage. They explore five stages in the evolution of leadership along with organizational structures and cultures that develop at each of these stages as well as six key practices for effective leadership development.

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  • Image of Driven by Difference
    Image of Driven by Difference

    How Great Companies Fuel Innovation Through Diversity

    by David Livermore

    David Livermore identifies management practices that can be used to guide multicultural teams to innovation, including how to create an optimal environment, build trust, fuse differing perspectives, align goals and expectations, generate fresh ideas, consider various audiences when selecting and selling an idea, and design and test different users.

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  • Image of Everything Connects
    Image of Everything Connects

    How to Transform and Lead in the Age of Creativity, Innovation and Sustainability

    by Faisal Hoque, Drake Baer

    Faisal Hoque and Drake Baer suggest that by examining the connections between our individual, interpersonal and organizational working lives, we can learn new ways to create, innovate, adapt, and lead.

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  • Image of The Team-Building Tool Kit
    Image of The Team-Building Tool Kit

    Tips and Tactics for Effective Workplace Teams

    by Deborah Mackin

    The Team-Building Tool Kit provides practical advice to guide team coaches, leaders, and members to high-performance results. Filled with bullet points to make tips and strategies quick and easy to grasp, The Team-Building Tool Kit covers both the structure and nitty-gritty process details that so often derail even the best teams.

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  • Image of Exceeding Customer Expectations
    Image of Exceeding Customer Expectations

    What Enterprise, America's #1 Car Rental Company, Can Teach You about Creating Lifetime Customers

    by Kirk Kazanjian

    While providing a thorough case study of the success of Enterprise Rent-A-Car, Kazanjian also gives an in-depth look to the strategic management practices that have boosted the company to the top of its industry.

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  • Image of Outside Innovation
    Image of Outside Innovation

    How Your Customers Will Co-Design Your Company's Future

    by Patricia B. Seybold

    Innovation is what keeps companies at the top of their fields, and Seybold shows that the best way for companies to do this is to involve passionate customers in every aspect of their product and service design.

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  • Image of Words that Work
    Image of Words that Work

    It's Not What You Say, It's What People Hear

    by Dr. Frank I. Luntz

    To effectively obtain the power of communication, you must learn that it’s not always what you say, but how you say it. Luntz offers sound advice on how to tactically use words and phrases to get what you want in life.

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