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  • Image of The Character Triangle
    Image of The Character Triangle

    Build Character, Have an Impact, and Inspire Others

    by Lorne Rubis

    The Character Triangle, by Lorne Rubis, examines and defines the three distinct but interdependent values that, if applied in our daily thoughts and actions, are a "playbook" for attaining rewards in any type of work and any situation in life.

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  • Image of Creative Intelligence
    Image of Creative Intelligence

    Harnessing the Power to Create, Connect and Inspire

    by Bruce Nussbaum

    Creative Intelligence illustrates how to connect our creative output with a new type of economic system, Indie Capitalism.

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  • Image of Can't Buy Me Like
    Image of Can't Buy Me Like

    How Authentic Customer Connections Drive Superior Results

    by Bob Garfield, Doug Levy

    Today’s brands face an apparent choice between two evils: continue betting on their increasingly ineffective advertising or put blind faith in the supposedly mystical power of social media, where "likes" stand in for transactions and a mass audience is maddeningly elusive. We’ve entered the "Relationship Era," where the only path for businesses seeking long-term success is to create authentic customer relationships. Authors Bob Garfield and Doug Levy show you where these...

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  • Image of No More Pointless Meetings
    Image of No More Pointless Meetings

    Breakthrough Sessions That Will Revolutionize the Way You Work

    by Martin Murphy

    Wasting time in pointless meetings is the one thing that never seems to change. Martin Murphy, however, has helped a "Who's Who" of corporate clients transform time-sapping meetings into breakthrough sessions that are measurably productive. His strategy is not simply to make meetings more palatable; instead, he  reframes the entire concept of collaboration and introduces four "Work Sessions" that replace meetings to get more done, faster than ever before.

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  • Image of Leadership and the Art of Struggle
    Image of Leadership and the Art of Struggle

    How Great Leaders Grow Through Challenge and Adversity

    by Steven Snyder

    For author Steven Snyder, adversity is precisely what unlocks our greatest potential. Using real-life stories drawn from his extensive research studying 151 diverse episodes of leadership struggle, Snyder shows how to navigate intense challenges to achieve personal growth and organizational success. He details strategies for embracing struggle and offers a host of unique tools and hands-on practices to help you implement them. By mastering the art of struggle, you’ll be better equipped...

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  • Image of How Customers Think
    Image of How Customers Think

    Essential Insights into the Mind of the Market

    by Gerald (Jerry) Zaltman

    Why do 80 percent of new products despite the best efforts of market researchers -- through techniques such as focus groups and market surveys -- to predict what customers want. According to Harvard Business School marketing professor Gerald Zaltman, the reason for the failure of traditional market research methods is that they depend on customers consciously knowing what they want and what they will buy. However, customer behavior toward products and brands is often driven by the unconscious, r

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  • Image of Stronger in the Broken Places
    Image of Stronger in the Broken Places

    Nine Lessons for Turning Crisis into Triumph

    by James Lee Witt, James Morgan

    As the director of the Federal Emergency Management Agency from 1993 until 2001, James Lee Witt witnessed some of the worst crises Mother Nature, chance and certain humans had to offer — earthquakes, floods, airline crashes, the Oklahoma City bombing, and more. Through it all, he not only drastically improved the reputation FEMA had among lawmakers and crisis victims and survivors alike (his leadership rescued the flagging agency), he also developed a strategy for managing crises — a customer-ce

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