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  • Image of Trust Works!
    Image of Trust Works!

    Four Keys to Building Lasting Relationships

    by Cynthia Olmstead, Martha Lawrence, Ken Blanchard

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  • Image of The Power of Thanks
    Image of The Power of Thanks

    How Social Recognition Empowers Employees and Creates a Best Place to Work

    by Derek Irvine, Eric Mosley

    Globoforce executives Eric Mosley and Derek Irvine explain how a Culture of Recognition can boost employee engagement and loyalty, stronger teamwork, a more innovative culture, increased customer satisfaction as well as greater profitability and organizational health. Ultimately, they show how to build a better workplace for employees.

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  • Image of Thanks for the Feedback
    Image of Thanks for the Feedback

    The Science and Art of Receiving Feedback Well

    by Douglas Stone, Sheila Heen

    Receiving feedback is essential for healthy relationships and professional development, but we dread it and often dismiss it. Stone and Heen explain why getting feedback is so crucial yet so challenging, and they offer a powerful framework for interpreting comments, evaluations, and unsolicited advice in ways that enable effective learning.

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  • Image of Coaching for Breakthrough Success
    Image of Coaching for Breakthrough Success

    Proven Techniques for Making Impossible Dreams Possible

    by Jack Canfield, Peter Chee

    Jack Canfield, coauthor of the Chicken Soup for the Soul series, and Dr. Peter Chee offer a practical guide of 30 principles that every coach needs to succeed. Learn how the Coaching Principles representing the heart of a coach, the Situational Coaching Model representing the mind of a coach, and the Achievers Coaching Techniques representing the energy of a coach can build upon each other to empower people to achieve breakthrough success.

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  • Image of Extreme Trust
    Image of Extreme Trust

    Honesty as a Competitive Advantage

    by Martha Rogers, Don Peppers

    The authors of Extreme Trust, argue that the only sane response to these rising levels of transparency is to protect the interests of customers proactively,

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  • Image of Smart Trust
    Image of Smart Trust

    Creating Prosperity, Energy, and Joy in a Low-Trust World

    by Rebecca R. Merrill, Stephen M.R. Covey, Greg Link

    After illustrating the global relevance of trust with his book The Speed of Trust by selling more than one million copies in twenty-two languages, Stephen M. R. Covey again illuminates the hidden power of trust to change lives and impact organizations in Smart Trust. In a compelling and readable style, he and long-time business partner Greg Link share enlightening principles and anecdotes of people and organizations that are not only achieving unprecedented prosperity from...

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  • Image of Credibility
    Image of Credibility

    How Leaders Gain and Lose It, Why People Demand It

    by James Kouzes, Barry Z. Posner

    In this best-selling book, Kouzes and Posner explain why leadership is above all a relationship, with credibility as the cornerstone, and why leaders must "Say what you mean and mean what you say." Building on their more than thirty years of ongoing research, Credibility expands on their seminal work The Leadership Challenge, and shows why credibility remains the foundation of great leadership.

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  • Image of Open Leadership
    Image of Open Leadership

    How Social Technology Can Transform the Way You Lead

    by Charlene Li

    In Open Leadership, Charlene Li (the coauthor of the bestseller Groundswell) offers the next step resource that shows leaders how to tap into the power of the social technology revolution and use social media to be "open" while maintaining control.

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  • Image of Trust Agents
    Image of Trust Agents

    Using the Web to Build Influence, Improve Reputation and Earn Trust

    by Chris Brogan, Julien Smith

    Trust agents aren’t necessarily marketers or salespeople; they’re digitally savvy people who use the Web to humanize businesses using transparency, honesty, and genuine relationships. As a result, they wield enough online influence to build up or bring down a business’s reputation. This book will show you how to build profitable relationships with trust agents, or become one yourself.

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