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  • Image of Peers Inc
    Image of Peers Inc

    How People and Platforms Are Inventing the Collaborative Economy and Reinventing Capitalism

    by Robin Chase

    A co-founder of Zipcar, Robin Chase, introduces the collaborative economy in which companies and governments are using the Internet’s ability to facilitate collaboration by leveraging expertise, assets and resources outside their sphere of control.

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  • Image of Stronger
    Image of Stronger

    Develop the Resilience You Need to Succeed

    by Dennis K. McCormack, George S. Everly, Jr., Douglas A. Strouse

    Personal resilience is the ability to bounce back in the wake of adversity. The authors share a set of five core factors that protect successful people against psychological distress and emotional injury. These factors that act like psychological body armor can actually help a person to grow stronger.

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  • Image of Conversational Intelligence
    Image of Conversational Intelligence

    How Great Leaders Build Trust and Get Extraordinary Results

    by Judith Glaser

    Judith E. Glaser presents a framework for understanding how conversations trigger different parts of the brain.

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  • Image of Persuasive Business Proposals
    Image of Persuasive Business Proposals

    Writing to Win More Customers, Clients & Contracts

    by Tom Sant

    With clear instructions as well as before-and-after samples, "Persuasive Business Proposals" takes readers step-by-step through a highly effective process for writing customized packages that capture new business.

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  • Image of The New Manager's Tool Kit
    Image of The New Manager's Tool Kit

    21 Things You Need to Know to Hit the Ground Running

    by Don Grimme, Sheryl Grimme

    The New Manager's Tool Kit provides a fresh, friendly approach for those charged with the task of supervision. Ranging from basic skills to those more advanced, this summary gives fledgling managers the help they need to succeed with flying colors, right from the start.

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  • Image of Never Bet the Farm
    Image of Never Bet the Farm

    How Entrepreneurs Take Risks, Make Decisions - and How You Can, Too

    by Stephen Spinelli Jr., Anthony L. Iaquinto

    Entrepreneur: Be prepared. Never Bet the Farm celebrates entrepreneurship in its entirety, presenting a framework that can help entrepreneurs reduce risks and simplify decision-making. It is at once both encouraging and cautionary, but neither a textbook how-to nor an inspirational tome lacking substance. “We’re living in a world with unimaginable adversity and invisible threats,” writes Iaquinto. “Why should entrepreneurs be any different from a sailor who stows a well-stocked ...

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  • Image of The Triple Bottom Line
    Image of The Triple Bottom Line

    Why Sustainability is Transforming the Best-Run Companies and How It Can Work for You

    by Andrew Savitz

    Author Andrew Savitz approaches the concept of sustainability in three-part harmony, with a look at how businesses prosper financially while protecting and renewing the social, environmental and economic resources they need. He says they can fail if they do not tend to all three, and his claims are not without merit. With an eye to the Fortune 100 companies leading this movement, The Triple Bottom Line approaches sustainability as a “win-win-win” prospect achievable in any industry.

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  • Image of Satisfaction
    Image of Satisfaction

    How Every Great Company Listens to the Voice of the Customer

    by James D. Power IV, Chris Denove

    Despite claims otherwise, Denove and Power write, “Most organizations have not made a significant and sustained commitment to customer satisfaction.” As a result, these organizations are losing money. This isn’t just another book about customer satisfaction, it’s an unlocked vault on years of closely guarded research data, surveys and feedback collected by J.D. Power and Associates, a name synonymous with measuring customer satisfaction and improving the bottom line.

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