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  • Image of How Did That Happen?
    Image of How Did That Happen?

    Holding People Accountable for Results the Positive, Principled Way

    by Roger Connors, Tom Smith

    The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and the people we count on for the results that affect our own performance don't follow through, leaving us asking, "How did that happen?" Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to every large and small business. How Did That Happen? offers a proven way to eliminate these nasty surprises, gain an...

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  • Image of Leadershift
    Image of Leadershift

    Reinventing Leadership for the Age of Mass Collaboration

    by Emmanuel Gobillot

    The age of mass collaboration is challenging the very nature of leadership, yet it also offers unprecedented value for leaders who know how to lead in this new environment. Author Emanuel Gobillot describes how to adapt traditional leadership roles and presents the tools necessary to embrace and succeed in this new age. Leadershift offers a new business model that will allow leaders to engage successfully with communities, recognize and develop talent, and win customer loyalty.

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  • Image of Who's Got Your Back
    Image of Who's Got Your Back

    The Breakthrough Program to Build Deep, Trusting Relationships That Create Success –– and Won’t Let You Fail

    by Keith Ferrazzi

    Keith Ferrazzi, the internationally renowned thought leader, consultant, and bestselling author of Never Eat Alone, shows us that becoming a winner in any field of endeavor requires a trusted team of advisors who can offer guidance and help to hold us accountable to achieving our goals. Disregard the myth of the lone professional “superman.” The real path to success in your work and in your life is through creating an inner circle of “lifeline relationships.”

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  • Image of Confronting Reality
    Image of Confronting Reality

    Doing What Matters to Get Things Right

    by Larry Bossidy, Ram Charan

    Larry Bossidy and Ram Charan use a business model they developed to show how to tie together the financial targets you must meet, the external realities of your business and internal activities including strategy, operating activities, selection and development of people and organizational structure. Using this business model as a tool for confronting reality, you’ll learn whether your fundamental business premise is under assault, where your best opportunities lie, what you should change...

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  • Image of The Coaching Manager
    Image of The Coaching Manager

    Developing Top Talent in Business

    by Joseph R. Weintraub, James M. Hunt

    When managers communicate a genuine interest in helping rather than evaluating their employees, they create opportunities for everyone to learn. Managers who try to help employees learn and become more productive in the process. In The Coaching Manager, James Hunt and Joseph Weintraub introduce an easy-to-implement developmental coaching model based on their extensive work with thousands of managers, executives and MBA students. The goal is for managers to help employees learn to be mor

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  • Image of Never Bet the Farm
    Image of Never Bet the Farm

    How Entrepreneurs Take Risks, Make Decisions - and How You Can, Too

    by Stephen Spinelli Jr., Anthony L. Iaquinto

    Entrepreneur: Be prepared. Never Bet the Farm celebrates entrepreneurship in its entirety, presenting a framework that can help entrepreneurs reduce risks and simplify decision-making. It is at once both encouraging and cautionary, but neither a textbook how-to nor an inspirational tome lacking substance. “We’re living in a world with unimaginable adversity and invisible threats,” writes Iaquinto. “Why should entrepreneurs be any different from a sailor who stows a well-stocked ...

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  • Image of The Triple Bottom Line
    Image of The Triple Bottom Line

    Why Sustainability is Transforming the Best-Run Companies and How It Can Work for You

    by Andrew Savitz

    Author Andrew Savitz approaches the concept of sustainability in three-part harmony, with a look at how businesses prosper financially while protecting and renewing the social, environmental and economic resources they need. He says they can fail if they do not tend to all three, and his claims are not without merit. With an eye to the Fortune 100 companies leading this movement, The Triple Bottom Line approaches sustainability as a “win-win-win” prospect achievable in any industry.

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  • Image of Satisfaction
    Image of Satisfaction

    How Every Great Company Listens to the Voice of the Customer

    by James D. Power IV, Chris Denove

    Despite claims otherwise, Denove and Power write, “Most organizations have not made a significant and sustained commitment to customer satisfaction.” As a result, these organizations are losing money. This isn’t just another book about customer satisfaction, it’s an unlocked vault on years of closely guarded research data, surveys and feedback collected by J.D. Power and Associates, a name synonymous with measuring customer satisfaction and improving the bottom line.

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