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  • Image of How Excellent Companies Avoid Dumb Things
    Image of How Excellent Companies Avoid Dumb Things

    Breaking the Eight Hidden Barriers that Plague Even the Best Businesses

    by Patricia O'Connell, Neil Smith

    Every day, seemingly intelligent and successful leaders and their companies make headline news because of poor decisions that can cause their businesses to stumble, making many of us scratch our heads in wonder: Why would such a successful business make that strategic decision? How Excellent Companies Avoid Dumb Things highlights the ways in which the eight hidden barriers can interrupt your business, and author Neil Smith outlines a fast, and proven, process in which 12 principles...

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  • Image of Delivering Happiness
    Image of Delivering Happiness

    A Path to Profits, Passion and Purpose

    by Tony Hsieh

    In 1999, Tony Hsieh sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO. In Delivering Happiness, Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more.

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  • Image of B2B Street Fighting
    Image of B2B Street Fighting

    Three Counterpunches to Change the Negotiation Conversation

    by Brian Dietmeyer

    Based on six years of research and 15 years of practical application and consulting on over 20,000 B2B negotiations in nearly 50 countries, B2B Street Fighting will redefine how you think about negotiation. B2B Street Fighting by Brian J. Dietmeyer shows you how to change the negotiation conversation from the price of your products and services to the value of your solutions, and build value for you and your customers in every deal.

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  • Image of Bringing Out the Best in People
    Image of Bringing Out the Best in People

    How to Apply the Astonishing Power of Positive Reinforcement

    by Aubrey Daniels

    Daniels, a psychologist, knows what keeps people working at peak performance: positive reinforcement. It takes more than a few pats on the back, however. Learn this method and watch your people soar.

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  • Image of The Wide Lens
    Image of The Wide Lens

    A New Strategy for Innovation

    by Ron Adner

    How can great companies do everything right — identify real customer needs, deliver excellent innovations, beat their competitors to market — and still fail? The sad truth is that many companies fail because they focus too intensely on their own innovations, and then neglect the innovation ecosystems on which their success depends. In our increasingly interdependent world, winning requires more than just delivering on your own promises. The Wide Lens offers a powerful new...

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  • Image of The Reinventors
    Image of The Reinventors

    How Extraordinary Companies Pursue Radical Continuous Change

    by Jason Jennings

    For most businesses, success is fleeting. There are only two real choices: stick with the status quo until things inevitably decline, or continuously change to stay vital. But how? Bestselling leadership and management guru Jason Jennings and his researchers screened 22,000 companies around the world that had been cited as great examples of reinvention. They selected the best, verified their success, interviewed their leaders, and learned how they pursue never-ending radical change. The fresh...

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  • Image of Power Listening
    Image of Power Listening

    Mastering the Most Critical Business Skill of All

    by Bernard T. Ferrari

    Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation.

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  • Image of Who's in the Room?
    Image of Who's in the Room?

    How Great Leaders Structure and Manage the Teams Around Them

    by Bob Frisch

    At the top of every organization chart lies a myth — that the boss and senior management team make all the critical decisions together. In reality, most decisions are actually made by the boss and an inner circle of confidants — a "team with no name" that exists outside formal processes. This gap between the myth and reality of decision making causes significant problems. In Who's in the Room? Bob Frisch provides a unique perspective to this widely misunderstood...

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  • Image of Speaking as a Leader
    Image of Speaking as a Leader

    How to Lead Every Time You Speak — From Boardrooms to Meeting Rooms, From Town Halls to Phone Calls

    by Judith Humphrey

    Whether it's among colleagues at lunch or an audience of a thousand, a leader's role is to move and inspire others. It's not only the big occasions that test a leader's mettle, but the little ones as well — in a casual conversation in the elevator, in phone calls, or one of many incidental, seemingly "insignificant" interactions in everyday work life. Written by one of the world's leading communications coaches, Speaking as a Leader shows you how to make the most of...

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