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  • Image of Divide or Conquer
    Image of Divide or Conquer

    How Great Teams Turn Conflict Into Strength

    by Diana McLain Smith

    In Divide or Conquer, Diana McLain Smith distills almost thirty years of experience studying and advising leaders to offer a new way to think about teams –– not as a bunch of individuals, but as the sum of their relationships.

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  • Image of Drucker on Leadership
    Image of Drucker on Leadership

    New Lessons from the Father of Modern Management

    by William A. Cohen, Ph.D.

    Although Peter Drucker died in 2005, his timeless teachings are studied and practiced by forward-thinking managers worldwide. His lessons and wisdom on the topic of leadership — the central element of management — are in constant demand, yet he wrote little under that actual subject heading. In Drucker on Leadership, management expert and author William A. Cohen, Ph.D., explores Drucker's lost leadership lessons — what they are, why they are important and how to apply

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  • Image of The One to One Fieldbook
    Image of The One to One Fieldbook

    The Complete Toolkit for Implementing a 1 to 1 Marketing Program

    by Martha Rogers, Bob Dorf, Don Peppers

    Here's a complete, hands-on toolkit on implementing "one-to-one marketing" - in general terms, marketing to customers as individuals - from the originators of the concept. From how to identify and differentiate valuable customers to putting the infrastructure, information systems and communications program in place, their book will help you turn one-to-one principles into reality.

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  • Image of Strategic Outsourcing
    Image of Strategic Outsourcing

    Risk Management, Methods and Benefits

    by Maurice Greaver

    Consultant Greaver shows you how to successfully achieve the real purpose of outsourcing: not to cut costs but to find a strategic partner who has the experience, knowledge, and resources to do a better job with certain activities. This summary will lead you through a seven-step methodology for identifying, negotiating with, and signing on the outsourcing providers who will help your company improve its performance and results.

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  • Image of Maximizing the Value of 360 Degree Feedback
    Image of Maximizing the Value of 360 Degree Feedback

    A Process for Successful Individual and Organizational Development

    by Walter Tornow, Manuel London

    Collect the information from all sources to use 360-degree feedback. Then improve both individuals and your organization with this wealth of knowledge.

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  • Image of Conquering Your Financial Stress
    Image of Conquering Your Financial Stress

    The Five-Point Plan for Generating True Wealth

    by Bruce Eaton

    Eliminate these nine symptoms and you'll lead a richer life. You may discover, too, that you don't need more money and (surprise) you may end up with more.

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  • Image of The Power of Corporate Kinetics
    Image of The Power of Corporate Kinetics

    Create the Self-Adapting, Self-Renewing, Instant-Action Enterprise

    by Steve Michaud, Michael Fradette

    You can't accurately predict the business future, but you can prepare for it. Make yours a kinetic enterprise that permits workers to respond quickly to any emergency.

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