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  • Image of Who Killed Change?
    Image of Who Killed Change?

    Solving the Mystery of Leading People Through Change

    by John Britt, Judd Hoekstra, Pat Zigarmi, Ken Blanchard

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  • Image of Trust Works!
    Image of Trust Works!

    Four Keys to Building Lasting Relationships

    by Cynthia Olmstead, Martha Lawrence, Ken Blanchard

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  • Image of Leadership and the One Minute Manager
    Image of Leadership and the One Minute Manager

    Increasing Effectiveness Through Situational Leadership® II

    by Ken Blanchard, Drea Zigarmi, Patricia Zigarmi

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  • Image of The Regenerative Business
    Image of The Regenerative Business

    Redesign Work, Cultivate Human Potential, Achieve Extraordinary Outcomes

    by Carol Sanford

    Carol Sanford shows how to transform a business into something so flexible, innovative and developmental, that it becomes virtually non-displaceable in the market.

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  • Image of Building a StoryBrand
    Image of Building a StoryBrand

    Clarify Your Message So Customers Will Listen

    by Donald Miller

    In Building a StoryBrand, best-selling author Donald Miller shows companies how to dramatically improve how they connect with customers and grow their businesses.

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  • Image of Quiet Influence
    Image of Quiet Influence

    The Introvert’s Guide to Making a Difference

    by Jennifer B Kahnweiler

    Jennifer Kahnweiler proves introverts can be highly effective influencers when, instead of trying to act like extroverts, they use their natural strengths to make a difference.

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  • Image of How Customers Think
    Image of How Customers Think

    Essential Insights into the Mind of the Market

    by Gerald (Jerry) Zaltman

    Why do 80 percent of new products despite the best efforts of market researchers -- through techniques such as focus groups and market surveys -- to predict what customers want. According to Harvard Business School marketing professor Gerald Zaltman, the reason for the failure of traditional market research methods is that they depend on customers consciously knowing what they want and what they will buy. However, customer behavior toward products and brands is often driven by the unconscious, r

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  • Image of Stronger in the Broken Places
    Image of Stronger in the Broken Places

    Nine Lessons for Turning Crisis into Triumph

    by James Lee Witt, James Morgan

    As the director of the Federal Emergency Management Agency from 1993 until 2001, James Lee Witt witnessed some of the worst crises Mother Nature, chance and certain humans had to offer — earthquakes, floods, airline crashes, the Oklahoma City bombing, and more. Through it all, he not only drastically improved the reputation FEMA had among lawmakers and crisis victims and survivors alike (his leadership rescued the flagging agency), he also developed a strategy for managing crises — a customer-ce

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