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  • Image of Speed
    Image of Speed

    How Leaders Accelerate Successful Execution

    by Joseph R. Folkman, John H. Zenger

    Leadership experts Jack Zenger and Joe Folkman detail essential behaviors that anyone can adopt to improve speed and drive organizational effectiveness.

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  • Image of Woo, Wow, and Win
    Image of Woo, Wow, and Win

    Service Design, Strategy, and the Art of Customer Delight

    by Patricia O'Connell, Thomas A. Stewart

    Bestselling authors and business experts Thomas A. Stewart and Patricia O’Connell focus on the importance of service design for companies.

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  • Image of Yes, And
    Image of Yes, And

    How Improvisation Reverses "No, But" Thinking and Improves Creativity and Collaboration

    by Tom Yorton, Kelly Leonard

    Executives from The Second City, the world’s premier comedy theater and school of improvisation, provide a toolkit for individuals and organizations to use to thrive in a world increasingly shaped by speed, social communication, and decentralization.

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  • Image of Who Really Matters
    Image of Who Really Matters

    The Core Group Theory of Power, Priviledge, and Success

    by Art Kleiner

    While Enron, Tyco and others have given the concept of the Core Group a bad name, bestselling author Art Kleiner explains in Who Really Matters that companies need Core Groups to supply the energy and direction they require to be successful. By observing the Core Group’s members’ day-to-day activities, communications and management decisions, Kleiner argues that the astute employee can recognize decisions before they are made, and can be ready to react to change. Eventually, if that per

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  • Image of Off the Cuff
    Image of Off the Cuff

    What to Say at a Moment's Notice

    by Anne Cooper Ready

    To help readers build up their confidence when asked to just “say a few words,” writer and communications coach Anne Cooper Ready offers them a useful combination of encouragement and preparation to face impromptu speaking in Off the Cuff. In an easy-to-reference guidebook that helps readers put words together that motivate, direct, entertain, and get a point across, Ready teaches both the basic and advanced skills that are needed to solve communication challenges ranging from apologies

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  • Image of The Underdog Advantage
    Image of The Underdog Advantage

    Using the Power of Insurgent Strategy to Put Your Business on Top

    by David Morey, Scott Miller

    The Underdog Advantage is about a set of principles that have been proven to win and to build a winning attitude, character and culture in the most difficult circumstances. These are principles that can drive your business, marketing and communication strategies and transform your company. And they can transform your career. Established and refined over centuries of military and political experience, these principles have worked on the battlefield and at the ballot box, and strategy con

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  • Image of Product Creation
    Image of Product Creation

    The Heart of the Enterprise from Engineering To E-Commerce

    by Philip H. Francis

    Francis presents an exhaustive overview of the issues involved in product creation — including manufacturing strategy, quality and leadership.

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  • Image of The Myth of Excellence
    Image of The Myth of Excellence

    Why Great Companies Never Try to Be the Best at Everything

    by Fred Crawford, Ryan Mathews

    Companies that try to be the best at everything — price, service, access, product or experience — will undoubtedly be surpassed by companies that focus their efforts on one attribute.

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