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  • Image of The Challenger Sale
    Image of The Challenger Sale

    Taking Control of the Customer Conversation

    by Brent Adamson, Matthew Dixon

    Based on a study of thousands of sales reps across multiple industries and geographies, The Challenger Sale argues that classic relationship building is a losing approach, especially when it comes to selling complex, large-scale business-to-business solutions. The authors' study found that every sales rep in the world falls into one of five distinct profiles, and while all of these types of reps can deliver average sales performance, but only one-the Challenger- delivers consistently.

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  • Image of The Courage to Act
    Image of The Courage to Act

    Five Factors of Courage to Transform Business

    by Merom Klein, Rod Napier

    In workplaces where jobs change constantly, having the courage to speak and hear the truth, inspire hope, take a stand and trust in relationships is what defines high performers. With powerful examples of courage in action, The Courage to Act explores the skills you need to embrace change and capitalize on opportunities, inspire courage in your teammates, and respond to your own personal moments of truth with the courage to push ahead and make the right things happen.

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  • Image of The Zappos Experience
    Image of The Zappos Experience

    5 Principles to Inspire, Engage and WOW

    by Joseph Michelli

    The Zappos name has come to stand for a new standard of customer service, an amazing online shopping experience, a great place to work, and the most impressive transformational business success story of our time. Simply put, Zappos is revolutionizing business and changing lives. Now, Joseph Michelli, author of the internationally bestselling business books Prescription for Excellence and The Starbucks Experience, explains how Zappos does it — and how you can do it in your...

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  • Image of Taking People with You
    Image of Taking People with You

    The Only Way to Make BIG Things Happen

    by David Novak

    There are countless leadership books, but how many will actually help a Taco Bell shift manager, a Fortune 500 CEO, a new entrepreneur, or anyone in between? David Novak's new book Taking People with You will. Novak knows that managers and leaders can make things happen by one skill: getting people on their side. He offers a step-by-step guide to setting big goals, getting people to work together, blowing past your targets, and celebrating after you shock the skeptics. And then doing...

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  • Image of The Rare Find
    Image of The Rare Find

    Spotting Exceptional Talent Before Everyone Else

    by George Anders

    Anyone who recruits talent faces the same basic challenge, whether we work for a big company, a new start-up, a Hollywood studio, a hospital, or the Green Berets. We all wonder how to tell the really outstanding prospects from the ones who look great on paper but then fail on the job. Or, equally important, how to spot the ones who don't look so good on paper but might still deliver extraordinary performance. Author George Anders sought out the world's savviest talent judges to see what they...

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  • Image of The Power Presenter
    Image of The Power Presenter

    Technique, Style, and Strategy from America’s Top Speaking Coach

    by Jerry Weissman

    Jerry Weissman is the presentations coach to Microsoft, Cisco Systems, and many of America's top executives, including founding Yahoo CEO Tim Koogle, Intuit founder Scott Cook, Netflix founder and CEO Reed Hastings, and many others. Now America's top coach reveals the same powerful strategies he teaches to CEOs in expensive private sessions. Learn why your body language and voice are more important than your words, how to present with poise and confidence naturally, and how to connect with...

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  • Image of Leadership in the Era of Economic Uncertainty
    Image of Leadership in the Era of Economic Uncertainty

    The New Rules for Getting the Right Things Done in Difficult Times

    by Ram Charan

    Today’s business environment is challenging if not downright dangerous. Business advisor and best-selling author Ram Charan describes steps you can take right now to steer your organization away from the pitfalls and position it for a new future. You'll find practical techniques that will help you cope with cash and credit crunches, shrinking budgets, collapsing markets, sinking morale, disappearing suppliers and nervous stakeholders. And Charan will show you where to find –– and how to...

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  • Image of The Three Laws of Performance
    Image of The Three Laws of Performance

    Rewriting the Future of Your Organization and Your Life

    by Dave Logan, Steve Zaffron

    How do companies –– in different countries and industries –– all achieve breakthrough performance when the odds are stacked against them? The answer: By applying The Three Laws of Performance and thereby re-writing their futures. Authors Steve Zaffrron and Dave Logan crack the code on rewriting the future for people and organizations, elevating performance to unprecedented levels.

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  • Image of Journey To The Emerald City
    Image of Journey To The Emerald City

    Achieve a Competitive Edge by Creating a Culture of Accountability

    by Tom Smith, Roger Connors

    Journey to the Emerald City, describes the process for Creating a Culture of Accountability® that energizes every level of the organization, from the senior management team to the front-line worker, and, most importantly, it outlines the best and fastest way to create that culture so that you can quickly begin enjoying the results of a greater competitive advantage.

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