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  • Image of Sell Yourself First
    Image of Sell Yourself First

    The Most Critical Element in Every Sales Effort

    by Thomas A. Freese

    According to Thomas Freese, whose Question-Based Selling system has been adopted and implemented by thousands of salespeople in companies all over the world, YOU are the biggest differentiator between you and your competitors. In Sell Yourself First, he shows how to leverage personal assets to win the confidence of customers by displaying a host of intangible attributes, such as credibility, competence, confidence, integrity, creativity, attitude, and thought leadership.

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  • Image of Likeable Social Media
    Image of Likeable Social Media

    How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (and Other Social Networks)

    by Dave Kerpen

    A friend's recommendation is more powerful than any advertisement. In the world of social media such as Facebook, Twitter, and more, that recommendation can travel farther and faster than ever before. Author Dave Kerpen of Likeable Social Media helps you harness the power of word-of-mouth marketing to transform your business.

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  • Image of Making Diversity Work
    Image of Making Diversity Work

    7 Steps for Defeating Bias in the Workplace

    by Sondra Thiederman

    Drawing from research and nearly 30 years of experience in the field, diversity expert Sondra Thiederman, Ph.D., provides executives and managers with step-by-step strategies for minimizing conscious and unconscious bias and maximizing the ability to manage diversity effectively.

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  • Image of Practically Radical
    Image of Practically Radical

    Not-So-Crazy Ways to Transform Your Company, Shake Up Your Industry and Challenge Yourself

    by William Taylor

    William C. Taylor, co-founder and founding editor of Fast Company, offers radical ideas and practical advice to help leaders fix what’s wrong in their organizations, launch new initiatives that have the best chance to succeed, and rethink the logic of leadership itself. Practically Radical is a handbook for successful transformation and a valuable tutorial that can help leaders effectively implement their change agendas.

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  • Image of What Keeps Leaders Up at Night
    Image of What Keeps Leaders Up at Night

    Recognizing and Resolving Your Most Troubling Management Issues

    by Nicole Lipkin

    Nicole Lipkin uses psychological and neuroscience research to show leaders how to recognize and resolve eight of today’s most troubling management issues: miscommunication, stress, change, unhealthy competition, damaging group dynamics, loss of motivation and engagement, elusive success, and typical leadership missteps that cause leaders to go temporarily from good to bad. What Keeps Leaders Up at Night helps leaders gain greater awareness of what causes these recurring problems and...

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  • Image of Talent Economics
    Image of Talent Economics

    The Fine Line Between Winning and Losing the Global War for Talent

    by Gyan Nagpal

    Talent Economics offers an outside-in view on talent that brings workforce analysis, management practice and strategy together using economic inquiry. Award-winning talent strategist and leadership coach Gyan Nagpal presents business leaders an opportunity to step back and understand the ebb and flow of global talent before translating this new understanding into a winning strategy.

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  • Image of Well Said!
    Image of Well Said!

    Presentations and Conversations That Get Results

    by Darlene Price

    Face-to-face communication proficiency has become increasingly important in efforts to increase business. It has been said that information and technology alone do not sell — people do. In Well Said! Darlene Price presents field-tested techniques, guidelines and checklists to help you present yourself and your message with clarity, credibility and confidence. When you demonstrate effective presentation skills, decision makers are more inclined to listen, customers are more...

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  • Image of The Pause Principle
    Image of The Pause Principle

    Step Back to Lead Forward

    by Kevin Cashman

    The constant barrage of information can overwhelm a person's decision-making ability. In The Pause Principle, Kevin Cashman makes the argument that today's leaders need to take the necessary time to deeply pause before acting. Leaders must make an effort to create vision, understanding, clarity and agility. Cashman describes the need to pause to grow personal leadership, develop others, and foster a culture of innovation. By following the pause practices Cashman describes, executives...

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  • Image of Change-Friendly Leadership
    Image of Change-Friendly Leadership

    How to Transform Good Intentions into Great Performance

    by Rodger Dean Duncan

    Despite the good intentions of organizations and their leaders, most attempts at change do not succeed. Change practitioner Rodger Dean Duncan looks at the overlooked elements of successful change: humanness, approachability and friendliness. Duncan provides a framework to involve and motivate the individuals who will be most affected by the change effort. Learn how you can achieve successful change by implementing the Four Ts of change: Think-Friendly, Talk-Friendly, Trust-Friendly and Team...

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