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  • Image of The Hidden Leader
    Image of The Hidden Leader

    Discover and Develop Greatness Within Your Company

    by Scott Edinger, Laurie Sain

    Hidden leaders are the under-utilized employees who demonstrate integrity, lead through authentic relationships, focus on results, work from customer purpose, and fulfill the value promise of the company. Scott Edinger and Laurie Sain show how managers can recognize and develop these talented employees in order to deliver even greater value to customers.

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  • Image of Thirteeners
    Image of Thirteeners

    Why Only 13 Percent of Companies Successfully Execute Their Strategy - and How Yours Can Be One of Them

    by Daniel Prosser

    The key to building a great company is executing its strategy consistently by employing connectedness. CEO mentor Dan Prosser shares how to transform an organization’s internal connectedness so it can achieve the next level of performance, creating a workplace environment that supports your vision and assures participation by every team member to produce breakthrough results.

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  • Image of The 5 Choices
    Image of The 5 Choices

    The Path to Extraordinary Productivity

    by Adam Merrill, Leena Rinne, Kory Kogon

    The authors combine research and insights from FranklinCovey to redefine time management in ways that will increase the productivity of individuals, teams and organizations. The 5 Choices will empower individuals to make more selective, high-impact choices about where to invest their valuable time, attention and energy.

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  • Image of How Customers Think
    Image of How Customers Think

    Essential Insights into the Mind of the Market

    by Gerald (Jerry) Zaltman

    Why do 80 percent of new products despite the best efforts of market researchers -- through techniques such as focus groups and market surveys -- to predict what customers want. According to Harvard Business School marketing professor Gerald Zaltman, the reason for the failure of traditional market research methods is that they depend on customers consciously knowing what they want and what they will buy. However, customer behavior toward products and brands is often driven by the unconscious, r

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  • Image of Stronger in the Broken Places
    Image of Stronger in the Broken Places

    Nine Lessons for Turning Crisis into Triumph

    by James Lee Witt, James Morgan

    As the director of the Federal Emergency Management Agency from 1993 until 2001, James Lee Witt witnessed some of the worst crises Mother Nature, chance and certain humans had to offer — earthquakes, floods, airline crashes, the Oklahoma City bombing, and more. Through it all, he not only drastically improved the reputation FEMA had among lawmakers and crisis victims and survivors alike (his leadership rescued the flagging agency), he also developed a strategy for managing crises — a customer-ce

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