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  • Image of The Spirit of Hospitality
    Image of The Spirit of Hospitality

    How to Add the Missing Ingredients Your Business Needs

    by Larry Stuart

    In The Spirit of Hospitality, hospitality expert Larry Stuart provides the knowledge of what works when it comes to delivering memorable guest service, without living in the past.

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  • Image of The Millennial Whisperer
    Image of The Millennial Whisperer

    The Practical, Profit-Focused Playbook for Working With and Motivating the World’s Largest Generation

    by Chris Tuff

    The Millenial stereotypes of "entitled," "lazy," and "selfish" are thrown around simply because they grew up with different experiences, compared to other generations.

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  • Image of The Inspiration Code
    Image of The Inspiration Code

    How the Best Leaders Energize People Every Day

    by Kristi Hedges

    Kristi Hedges has used quantitative research and responses from leaders at all levels to discover what inspiring leaders do differently.

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  • Image of Can't Buy Me Like
    Image of Can't Buy Me Like

    How Authentic Customer Connections Drive Superior Results

    by Bob Garfield, Doug Levy

    Today’s brands face an apparent choice between two evils: continue betting on their increasingly ineffective advertising or put blind faith in the supposedly mystical power of social media, where "likes" stand in for transactions and a mass audience is maddeningly elusive. We’ve entered the "Relationship Era," where the only path for businesses seeking long-term success is to create authentic customer relationships. Authors Bob Garfield and Doug Levy show you where these...

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  • Image of Buyology
    Image of Buyology

    Truth and Lies about Why We Buy

    by Martin Lindstrom

    How much do we know about what we buy? What truly influences our decisions in today’s message-cluttered world? In Buyology, Martin Lindstrom presents the astonishing findings from his groundbreaking neuromarketing study that peered inside the brains of two thousand volunteers as they encountered various ads, logos, commercials, brands and products. His startling results shatter much of what we have long believed about what seduces our interest and drives us to buy.

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