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  • Image of Radical Candor
    Image of Radical Candor

    Be a Kick-Ass Boss Without Losing Your Humanity

    by Kim Scott

    Great bosses have strong relationships with their employees. Kim Scott identifies three simple principles for building better relationships with employees: make it personal, get (sh)it done, and understand why it matters.

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  • Image of Can't Buy Me Like
    Image of Can't Buy Me Like

    How Authentic Customer Connections Drive Superior Results

    by Bob Garfield, Doug Levy

    Today’s brands face an apparent choice between two evils: continue betting on their increasingly ineffective advertising or put blind faith in the supposedly mystical power of social media, where "likes" stand in for transactions and a mass audience is maddeningly elusive. We’ve entered the "Relationship Era," where the only path for businesses seeking long-term success is to create authentic customer relationships. Authors Bob Garfield and Doug Levy show you where these...

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  • Image of The Services Shift
    Image of The Services Shift

    Seizing the Ultimate Offshore Opportunity

    by Robert Kennedy

    By now, most business people, pundits, and politicians in the United States and other developed nations have come to grips with the phenomenon of manufacturing jobs moving offshore: The process is variously referred to as "outsourcing" or "offshoring. " But a far bigger wave of change is approaching the shores of those same developed nations: the globalization of services. Where are the jobs going? Which companies benefit –– or could benefit? How exactly does services offshoring work?

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  • Image of Buyology
    Image of Buyology

    Truth and Lies about Why We Buy

    by Martin Lindstrom

    How much do we know about what we buy? What truly influences our decisions in today’s message-cluttered world? In Buyology, Martin Lindstrom presents the astonishing findings from his groundbreaking neuromarketing study that peered inside the brains of two thousand volunteers as they encountered various ads, logos, commercials, brands and products. His startling results shatter much of what we have long believed about what seduces our interest and drives us to buy.

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  • Image of The New American Workplace
    Image of The New American Workplace

    by Edward Lawler, James O'Toole

    The U.S. government’s Work in America report received national acclaim and front-page coverage in media across the United States when it was published 30 years ago. In The New American Workplace, the long-awaited follow-up to the bestselling Work in America, authors James O’Toole and Edward E. Lawler III provide a comprehensive, authoritative picture of the state of the workplace today.

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