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  • Image of Raving Fans
    Image of Raving Fans

    A Revolutionary Approach To Customer Service

    by Ken Blanchard, Sheldon Bowles

    A Soundview Featured Book Review
    Blanchard and Bowles present a business fable with a simple premise: your customers are your best marketing method. Executives will learn why outstanding customer service, particularly in the era of social technology, can lead to customers who will do anything to sing a company's praises... and bring as many friends to the party as possible.

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  • Image of A Manager’s Guide to Project Management
    Image of A Manager’s Guide to Project Management

    Learn How to Apply Best Practices

    by Michael Bender

    There are plenty of books about project management, but this is the first one written for the people who have the most at stake: the senior executives who will ultimately be held accountable for the successes of the projects they approve and supervise. Top enterprise project management expert Michael Bender explains project management from the perspective that matters most to executives: adding value. Most books view project management from the inside, focusing primarily on lower-level issues.

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  • Image of The Upside of the Downturn
    Image of The Upside of the Downturn

    Ten Management Strategies to Prevail in the Recession and Thrive in the Aftermath

    by Geoff Colvin

    Geoff Colvin, one of America's most respected business journalists, says even the scariest recession has an upside. The best managers know conventional thinking won't help them win in these tough times. They're taking smart, practical steps that will not only keep them strong, but will also distance them from the pack for years to come. In his latest work, Colvin, author of the bestselling Talent is Overrated, offers ten solidly grounded strategies that will increase your company's...

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  • Image of The Next Level
    Image of The Next Level

    What Insiders Know About Executive Success

    by Scott Eblin

    What separates those who make it after a promotion to the executive level from those who don’t? Drawing on more than twenty years of experience working with new and seasoned corporate leaders, Scott Eblin has identified the key behaviors and beliefs that successful executives pick up and let go of. For every rising executive, Eblin’s practical coaching – interwoven with frank mentoring advice from top executives – is invaluable in achieving success at the next level.

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  • Image of The Elegant Solution
    Image of The Elegant Solution

    Toyota's Formula for Mastering Innovation

    by Matthew May

    A Soundview Featured Book Review
    Despite the company's issues in the past several years, Toyota is still a model organization. This book examines the management and innovation philosophies that made Toyota one of the strongest brands in the automotive world. The authors combine unique takes on the company's performance with elements of Japanese history.

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  • Image of How We Decide
    Image of How We Decide

    by Jonah Lehrer

    In this 2009 bestseller, author Jonah Lehrer takes a fresh yet informed perspective on the fascinating subject of how we make up our minds.

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  • Image of The Adversity Paradox
    Image of The Adversity Paradox

    An Unconventional Guide to Achieving Uncommon Business Success

    by J. Barry Griswell, Bob Jennings

    Obstacles and setbacks are an inevitable part of life, especially in today’s harsh and volatile economy. How can you use the very experiences that would stall or tumble a career to build uncommon success? The answer is found in “The Adversity Paradox”. Working to overcome humble beginnings, lack of knowledge, unexpected setbacks or any manner of misfortune can be the foundational step in a path to incredible achievement. Those who have benefited from the adversity paradox all relate similar...

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  • Image of The Spider's Strategy
    Image of The Spider's Strategy

    Creating Networks to Avert Crisis, Create Change, and Really Get Ahead

    by Amit Mukherjee

    To thrive in a world where networks of companies increasingly compete with other networks, managers can no longer focus solely on excellence in planning and execution. In The Spider’s Strategy, top business consultant Amit S. Mukherjee provides the tools you need to sense and respond to unexpected events. He shows how and why managers in your company must apply his four powerful “Design Principles” today.

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  • Image of The Leadership Pipeline
    Image of The Leadership Pipeline

    How to Build the Leadership-Powered Company

    by James Noel, Stephen Drotter, Ram Charan

    In this book, three experts show companies how to build their own leaders by understanding the critical passages a leader must navigate, by providing the appropriate development for navigating those passages, and by building the right system for ensuring a full pipeline of leaders, now and in the future.

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