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  • Image of Mastering Leadership
    Image of Mastering Leadership

    An Integrated Framework for Breakthrough Performance and Extraordinary Business Results

    by Robert J. Anderson, William A. Adams

    Robert Anderson and William Adams present a comprehensive roadmap for optimal leadership development - individual and collective - that can create competitive advantage. They explore five stages in the evolution of leadership along with organizational structures and cultures that develop at each of these stages as well as six key practices for effective leadership development.

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  • Image of Driven by Difference
    Image of Driven by Difference

    How Great Companies Fuel Innovation Through Diversity

    by David Livermore

    David Livermore identifies management practices that can be used to guide multicultural teams to innovation, including how to create an optimal environment, build trust, fuse differing perspectives, align goals and expectations, generate fresh ideas, consider various audiences when selecting and selling an idea, and design and test different users.

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  • Image of Everything Connects
    Image of Everything Connects

    How to Transform and Lead in the Age of Creativity, Innovation and Sustainability

    by Faisal Hoque, Drake Baer

    Faisal Hoque and Drake Baer suggest that by examining the connections between our individual, interpersonal and organizational working lives, we can learn new ways to create, innovate, adapt, and lead.

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  • Image of The Team-Building Tool Kit
    Image of The Team-Building Tool Kit

    Tips and Tactics for Effective Workplace Teams

    by Deborah Mackin

    The Team-Building Tool Kit provides practical advice to guide team coaches, leaders, and members to high-performance results. Filled with bullet points to make tips and strategies quick and easy to grasp, The Team-Building Tool Kit covers both the structure and nitty-gritty process details that so often derail even the best teams.

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  • Image of The Wizard and the Warrior
    Image of The Wizard and the Warrior

    Leading with Passion and Power

    by Lee Bolman, Terrence Deal

    Bestselling authors Lee Bolman and Terrence Deal give leaders the insight and courage they need to take risks on behalf of values they cherish and the people they guide. Great leaders must act both as wizard, calling on imagination, creativity, meaning and magic, and as warrior, mobilizing strength, courage and willingness to fight as necessary to fulfill their mission.

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  • Image of Naked Conversations
    Image of Naked Conversations

    How Blogs Are Changing the Way Businesses Talk with Customers

    by Shel Israel, Robert Scoble

    Scoble and Israel argue that every business can benefit from smart "naked" blogging, whether the company is a small town plumbing operation or a multinational fashion house. By ignoring the “blogosphere” you ignore what others are saying about you, they write. The authors have assembled an enormous amount of information about blogging: from history and theory to comparisons among countries and industries. They also lay out the dos and don'ts of the medium and include extensive statistics, case s

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  • Image of The Customer Differential
    Image of The Customer Differential

    The Complete Guide to Implementing Customer Relationship Management

    by Melinda Nykamp

    You have heard of Customer Relationship Management. Now here’s a guidebook that it clearly explains the concept of CRM — and how to put it in place in your company.

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  • Image of The Weightless Society
    Image of The Weightless Society

    by Charles Leadbeater

    A radical innovation in basic political, social and economic institutions is required to spread the benefits of the knowledge economy, argues Charles Leadbeater in this eloquent and provocative analysis of today’s society.

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  • Image of Loyalty Rules!
    Image of Loyalty Rules!

    How Today's Leaders Build Lasting Relationships

    by Frederick F. Reichheld

    Reichheld follows up The Loyalty Effect, in which he argued that a virtuous circle of employee, customer and shareholder loyalty led to greater profits, with a how-to on turning your company into a loyalty leader.

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