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  • Image of Speed
    Image of Speed

    How Leaders Accelerate Successful Execution

    by Joseph R. Folkman, John H. Zenger

    Leadership experts Jack Zenger and Joe Folkman detail essential behaviors that anyone can adopt to improve speed and drive organizational effectiveness.

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  • Image of Woo, Wow, and Win
    Image of Woo, Wow, and Win

    Service Design, Strategy, and the Art of Customer Delight

    by Patricia O'Connell, Thomas A. Stewart

    Bestselling authors and business experts Thomas A. Stewart and Patricia O’Connell focus on the importance of service design for companies.

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  • Image of Yes, And
    Image of Yes, And

    How Improvisation Reverses "No, But" Thinking and Improves Creativity and Collaboration

    by Tom Yorton, Kelly Leonard

    Executives from The Second City, the world’s premier comedy theater and school of improvisation, provide a toolkit for individuals and organizations to use to thrive in a world increasingly shaped by speed, social communication, and decentralization.

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  • Image of In Good Company
    Image of In Good Company

    How Social Capital Makes Organizations Work

    by Laurence Prusak, Don Cohen

    Cohen and Prusak explain how to build up the human connections (based on trust, mutual understanding and shared values and behaviors) that make up your company’s social capital — a critical challenge in the age of globalization, free agency and the virtual workplace.

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  • Image of The Attention Economy
    Image of The Attention Economy

    Understanding the New Currency of Business

    by Thomas H. Davenport, John C. Beck

    In today’s information-rich business world, the scarcest resource is not talent or technology — it’s attention. Managers face a double challenge: to learn how to get and hold the attention of employees and consumers and to learn when to parcel out their own valuable attention. This summary shows how capturing, managing and holding attention is key to the success of your business.

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