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  • Image of Leading the Unleadable
    Image of Leading the Unleadable

    How to Manage Mavericks, Cynics, Divas and Other Difficult People

    by Alan Willett

    Leading the Unleadable reveals a core truth: most people actually want to contribute results, not cause headaches. Every manager has "problem people." What sets great managers apart is how they turn them into productive team players.

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  • Image of Fit for Growth
    Image of Fit for Growth

    A Guide to Strategic Cost Cutting, Restructuring and Renewal

    by Deniz Caglar, John Plansky, Vinay Couto

    Fit for Growth offers a unique approach to business transformation that connects growth strategy with cost management and organization restructuring

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  • Image of Mastering Civility
    Image of Mastering Civility

    A Manifesto for the Workplace

    by Christine Porath

    Christine Porath shows how people can enhance their influence and effectiveness with civility.

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  • Image of Encouraging the Heart
    Image of Encouraging the Heart

    A Leader's Guide to Rewarding and Recognizing Others

    by James Kouzes, Barry Z. Posner

    Encouraging the Heart is about the principles and practices that support the basic human need to be appreciated for who we are and what we do. It is not about glad-handing, back-slapping, gold stars and pay-offs. It's about the importance of linking rewards and appreciation to standards of excellence. Encouraging the Heart has its origins in Jim Kouzes's and Barry Posner's research on the practices of individuals functioning at their personal best as leaders. They have consiste

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  • Image of Single Point of Failure
    Image of Single Point of Failure

    The 10 Essential Laws of Supply Chain Risk Management

    by Gary S. Lynch

    In Single Point of Failure, internationally recognized industry veteran Gary Lynch reveals the 10 vital laws you can use to successfully identify, measure, mitigate and finance risk. Lynch offers guidance for establishing your organization's supply risk management program, avoiding bad decisions and gathering better information and data to make good decisions. You need to learn the root causes of problems and decide whether you have the proper systems in place to mitigate risk. Addressi

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  • Image of Secrets of Question Based Selling™
    Image of Secrets of Question Based Selling™

    How the Most Powerful Tool in Business Can Double Your Sales Results

    by Thomas A. Freese

    What salespeople ask and how they ask it is more important than anything they might say. Veteran sales trainer Freese offers a questions-based method that will help salespeople generate leads and close sales. The first step: using questions to make prospects curious about your service and product — and ready to listen to what you have to say.

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  • Image of The Project Manager's MBA
    Image of The Project Manager's MBA

    How to Translate Project Decisions into Business Success

    by Dennis J. Cohen, Robert J. Graham

    Managing a project is not about getting the job done on time and on budget. It’s about getting the job done in a way that contributes to the bottom line of your company. Covering everything from the basics of accounting and finance to understanding the marketplace, this summary shows how to link project success to organization success.

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  • Image of Building Brandwidth
    Image of Building Brandwidth

    Closing the Sale Online

    by Sergio Zyman, Scott Miller

    The airwaves are full of funny e-business commercials, and everybody’s laughing — but is anyone buying? According to Zyman, former Chief Marketing Officer of the Coca-Cola Company, e-marketing that’s trendy and irreverent won’t work if e-marketers forget the fundamentals. Zyman explains what it takes to close the sale online.

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  • Image of My Years With General Motors
    Image of My Years With General Motors

    by Alfred Sloan

    Alfred Sloan wrote a winning book that's as fresh and clear today as it was in the days when he headed General Motors. Share Sloan's helpful insights into a long list of business topics.

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