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  • Image of Leading the Unleadable
    Image of Leading the Unleadable

    How to Manage Mavericks, Cynics, Divas and Other Difficult People

    by Alan Willett

    Leading the Unleadable reveals a core truth: most people actually want to contribute results, not cause headaches. Every manager has "problem people." What sets great managers apart is how they turn them into productive team players.

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  • Image of Fit for Growth
    Image of Fit for Growth

    A Guide to Strategic Cost Cutting, Restructuring and Renewal

    by Deniz Caglar, John Plansky, Vinay Couto

    Fit for Growth offers a unique approach to business transformation that connects growth strategy with cost management and organization restructuring

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  • Image of Mastering Civility
    Image of Mastering Civility

    A Manifesto for the Workplace

    by Christine Porath

    Christine Porath shows how people can enhance their influence and effectiveness with civility.

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  • Image of Secrets of Question Based Selling™
    Image of Secrets of Question Based Selling™

    How the Most Powerful Tool in Business Can Double Your Sales Results

    by Thomas A. Freese

    What salespeople ask and how they ask it is more important than anything they might say. Veteran sales trainer Freese offers a questions-based method that will help salespeople generate leads and close sales. The first step: using questions to make prospects curious about your service and product — and ready to listen to what you have to say.

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  • Image of The Project Manager's MBA
    Image of The Project Manager's MBA

    How to Translate Project Decisions into Business Success

    by Dennis J. Cohen, Robert J. Graham

    Managing a project is not about getting the job done on time and on budget. It’s about getting the job done in a way that contributes to the bottom line of your company. Covering everything from the basics of accounting and finance to understanding the marketplace, this summary shows how to link project success to organization success.

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  • Image of Building Brandwidth
    Image of Building Brandwidth

    Closing the Sale Online

    by Sergio Zyman, Scott Miller

    The airwaves are full of funny e-business commercials, and everybody’s laughing — but is anyone buying? According to Zyman, former Chief Marketing Officer of the Coca-Cola Company, e-marketing that’s trendy and irreverent won’t work if e-marketers forget the fundamentals. Zyman explains what it takes to close the sale online.

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  • Image of The Caterpillar Doesn't Know
    Image of The Caterpillar Doesn't Know

    How Personal Change Is Creating Organizational Change

    by Peter Moore, Kenneth Hey

    The caterpillar doesn’t know that it must transform itself to stay alive. Your company may be the same. The authors, managing partners at Inferential Focus, Inc., a New York market-intelligence firm, explain the roots and results of a personal revolution that has transformed the behavior of individuals as employees as well as consumers. Readers will be introduced to many butterflies -- from fashion designers to computer software companies to a manufacturer of pumps and valves -- who, unlike the

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  • Image of Rational Exuberance
    Image of Rational Exuberance

    The Influence of Generation X on the New American Economy

    by Meredith Bagby

    Most of your future customers will be Generation Xers, as will most of your future employees -- understanding them is an organizational imperative. Meredith Bagby will tell you about her generation: how they buy, how they work, and how they lead. She finds them enthusiastic and hard-working but savvy and rational at the same time. Generation X, she says, has a right to be confident and enthusiastic – rationally exuberant – about the future.

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  • Image of Leading at the Edge of Chaos
    Image of Leading at the Edge of Chaos

    How to Create the Nimble Organization

    by Daryl Conner

    Manage the inevitability of change by becoming a nimble organization, advises the author, the president and CEO of a research-based consulting firm. In this summary Conner builds on the foundation established in his first book, Managing at the Speed of Change, to help organizations and their employees recognize and successfully face the today’s flood of change.

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