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  • Image of Leading the Unleadable
    Image of Leading the Unleadable

    How to Manage Mavericks, Cynics, Divas and Other Difficult People

    by Alan Willett

    Leading the Unleadable reveals a core truth: most people actually want to contribute results, not cause headaches. Every manager has "problem people." What sets great managers apart is how they turn them into productive team players.

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  • Image of Fit for Growth
    Image of Fit for Growth

    A Guide to Strategic Cost Cutting, Restructuring and Renewal

    by Deniz Caglar, John Plansky, Vinay Couto

    Fit for Growth offers a unique approach to business transformation that connects growth strategy with cost management and organization restructuring

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  • Image of Mastering Civility
    Image of Mastering Civility

    A Manifesto for the Workplace

    by Christine Porath

    Christine Porath shows how people can enhance their influence and effectiveness with civility.

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  • Image of The 80/20 Manager
    Image of The 80/20 Manager

    The Secret to Working Less and Achieving More

    by Richard Koch

    Bestselling author Richard Koch demonstrates how managers can be much more efficient and effective by applying the 80/20 Principle - the idea that just 20 percent of our time, effort and key decisions generate 80 percent of our success. The 80/20 Manager can help managers to focus on the issues that really matter, ask the right questions, find the right connections and realize meaningful achievement for their businesses and themselves.

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  • Image of Coaching for Breakthrough Success
    Image of Coaching for Breakthrough Success

    Proven Techniques for Making Impossible Dreams Possible

    by Jack Canfield, Peter Chee

    Jack Canfield, coauthor of the Chicken Soup for the Soul series, and Dr. Peter Chee offer a practical guide of 30 principles that every coach needs to succeed. Learn how the Coaching Principles representing the heart of a coach, the Situational Coaching Model representing the mind of a coach, and the Achievers Coaching Techniques representing the energy of a coach can build upon each other to empower people to achieve breakthrough success.

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  • Image of Compelling People
    Image of Compelling People

    The Hidden Qualities That Make Us Influential

    by Matthew Kohut, John Neffinger

    What makes some people irresistible and others forgettable? John Neffinger and Matthew Kohut introduce us to two qualities - strength (the root of respect) and warmth (the root of affection) - and they detail the signals that broadcast each of these. Drawing on the latest social science and the authors' own work, Compelling People reveals the basic framework we use to judge each other and what we can do to earn both respect and affection.

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  • Image of What Really Works
    Image of What Really Works

    The 4+2 Formula for Sustained Business Success

    by Bruce Roberson, William Joyce, Nitin Nohria

    What really works? Today’s managers realize all too painfully that many, many things matter in achieving business success, but few of them can tell you much more than what worked for them. The authors of What Really Works conducted a 10-year study that turned 50 academics and business consultants loose on dozens of companies, looking for the answer to that elusive mystery — What really works? From that study emerged the 4+2 Theory, which provides the correct combination of primary and s

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  • Image of Play to Your Strengths
    Image of Play to Your Strengths

    Managing Your Company's Internal Labor Markets for Lasting Competitive Advantage

    by Dave Kieffer, Richard R. Guzzo, Jay Doherty, Haig R. Nalbantian

    According to Haig R. Nalbantian, Richard A Guzzo, Dave Kieffer and Jay Doherty, principals of Mercer Human Resource Consulting, a new, fact-based science of human capital management has emerged that is based on systems thinking, determining the correct facts about an organization, and focusing on value. With this new way of managing human capital, executives can use their human capital to its full advantage by aligning the human capital strategy with the business strategy and finally allowing st

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  • Image of The Future of Competition
    Image of The Future of Competition

    Co-Creating Unique Value with Customers

    by CK Prahalad, Venkat Ramaswamy

    In a world of infinite choice, instant gratification, and unbounded opportunities for innovation, why, ask University of Michigan Business School professors C.K. Prahalad and Venkat Ramaswamy, are companies still unable to satisfy customers or sustain growth and profitability? The answer lies in the evolving role of the customer in the value creation process. No longer do customers receive value through the purchase of products and services alone. Instead, the authors explain, individual custome

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