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  • Image of Leading the Unleadable
    Image of Leading the Unleadable

    How to Manage Mavericks, Cynics, Divas and Other Difficult People

    by Alan Willett

    Leading the Unleadable reveals a core truth: most people actually want to contribute results, not cause headaches. Every manager has "problem people." What sets great managers apart is how they turn them into productive team players.

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  • Image of Fit for Growth
    Image of Fit for Growth

    A Guide to Strategic Cost Cutting, Restructuring and Renewal

    by Deniz Caglar, John Plansky, Vinay Couto

    Fit for Growth offers a unique approach to business transformation that connects growth strategy with cost management and organization restructuring

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  • Image of Mastering Civility
    Image of Mastering Civility

    A Manifesto for the Workplace

    by Christine Porath

    Christine Porath shows how people can enhance their influence and effectiveness with civility.

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  • Image of Common Purpose
    Image of Common Purpose

    How Great Leaders Get Organizations to Achieve the Extraordinary

    by Joel Kurtzman

    In this groundbreaking book, business and management expert Joel Kurtzman tackles the central question of leadership. What is common purpose? Common purpose is rarely achieved, but when a leader is able to bring it about, the results are outsized, measurable and inspiring.

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  • Image of Shopper Marketing
    Image of Shopper Marketing

    How to Increase Purchase Decisions at the Point of Sale

    by Ville Maila, Markus Ståhlberg

    Edited by two respected practitioners, Shopper Marketing will show you how to make the most of shopper marketing. The book is comprised of articles written by 35 experts from around the world, and it provides practical advice regarding shopper needs and trends, retail environments, effective packages and much more.

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  • Image of Fierce Conversations
    Image of Fierce Conversations

    Achieving Success at Work & in Life, One Conversation at a Time

    by Susan Scott

    The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. This guide includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations.

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  • Image of What Really Works
    Image of What Really Works

    The 4+2 Formula for Sustained Business Success

    by Bruce Roberson, William Joyce, Nitin Nohria

    What really works? Today’s managers realize all too painfully that many, many things matter in achieving business success, but few of them can tell you much more than what worked for them. The authors of What Really Works conducted a 10-year study that turned 50 academics and business consultants loose on dozens of companies, looking for the answer to that elusive mystery — What really works? From that study emerged the 4+2 Theory, which provides the correct combination of primary and s

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  • Image of Play to Your Strengths
    Image of Play to Your Strengths

    Managing Your Company's Internal Labor Markets for Lasting Competitive Advantage

    by Dave Kieffer, Richard R. Guzzo, Jay Doherty, Haig R. Nalbantian

    According to Haig R. Nalbantian, Richard A Guzzo, Dave Kieffer and Jay Doherty, principals of Mercer Human Resource Consulting, a new, fact-based science of human capital management has emerged that is based on systems thinking, determining the correct facts about an organization, and focusing on value. With this new way of managing human capital, executives can use their human capital to its full advantage by aligning the human capital strategy with the business strategy and finally allowing st

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  • Image of The Future of Competition
    Image of The Future of Competition

    Co-Creating Unique Value with Customers

    by CK Prahalad, Venkat Ramaswamy

    In a world of infinite choice, instant gratification, and unbounded opportunities for innovation, why, ask University of Michigan Business School professors C.K. Prahalad and Venkat Ramaswamy, are companies still unable to satisfy customers or sustain growth and profitability? The answer lies in the evolving role of the customer in the value creation process. No longer do customers receive value through the purchase of products and services alone. Instead, the authors explain, individual custome

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