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  • Image of The Innovative Sale
    Image of The Innovative Sale

    Unleash Your Creativity for Better Customer Solutions and Extraordinary Results

    by Mark Donnolo

    Sales and creativity expert Mark Donnolo details six Innovative Sale principles –– pattern, variety, unity, contrast, movement and harmony –– that can be used to create better value propositions and assess your team’s Creative Quotient for Sales. This guide will help you incorporate creativity into your sales practices and better understand your customers.

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  • Image of Brief
    Image of Brief

    Make a Bigger Impact by Saying Less

    by Joseph McCormack

    Senior marketing executive Joseph McCormack offers a step-by-step approach to getting to the point quickly and delivering every message with maximum impact. Brief describes how to use BRIEF maps, narratives and visual media to make your message more compelling. A master of brevity says less and gets more done –– learn how.

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  • Image of Judgment on the Front Line
    Image of Judgment on the Front Line

    How Smart Companies Win By Trusting Their People

    by Chris DeRose, Noel Tichy

    Management experts Chris DeRose and Noel M. Tichy explain why frontline employees are so important and why it is crucial to involve them in decision making. Judgment on the Front Line provides a five-step process for building a frontline-focused organization and includes examples of frontline leadership in action.

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  • Image of The 80/20 Manager
    Image of The 80/20 Manager

    The Secret to Working Less and Achieving More

    by Richard Koch

    Bestselling author Richard Koch demonstrates how managers can be much more efficient and effective by applying the 80/20 Principle - the idea that just 20 percent of our time, effort and key decisions generate 80 percent of our success. The 80/20 Manager can help managers to focus on the issues that really matter, ask the right questions, find the right connections and realize meaningful achievement for their businesses and themselves.

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  • Image of Coaching for Breakthrough Success
    Image of Coaching for Breakthrough Success

    Proven Techniques for Making Impossible Dreams Possible

    by Jack Canfield, Peter Chee

    Jack Canfield, coauthor of the Chicken Soup for the Soul series, and Dr. Peter Chee offer a practical guide of 30 principles that every coach needs to succeed. Learn how the Coaching Principles representing the heart of a coach, the Situational Coaching Model representing the mind of a coach, and the Achievers Coaching Techniques representing the energy of a coach can build upon each other to empower people to achieve breakthrough success.

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  • Image of Compelling People
    Image of Compelling People

    The Hidden Qualities That Make Us Influential

    by Matthew Kohut, John Neffinger

    What makes some people irresistible and others forgettable? John Neffinger and Matthew Kohut introduce us to two qualities - strength (the root of respect) and warmth (the root of affection) - and they detail the signals that broadcast each of these. Drawing on the latest social science and the authors' own work, Compelling People reveals the basic framework we use to judge each other and what we can do to earn both respect and affection.

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  • Image of Who's in the Room?
    Image of Who's in the Room?

    How Great Leaders Structure and Manage the Teams Around Them

    by Bob Frisch

    At the top of every organization chart lies a myth — that the boss and senior management team make all the critical decisions together. In reality, most decisions are actually made by the boss and an inner circle of confidants — a "team with no name" that exists outside formal processes. This gap between the myth and reality of decision making causes significant problems. In Who's in the Room? Bob Frisch provides a unique perspective to this widely misunderstood...

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  • Image of Speaking as a Leader
    Image of Speaking as a Leader

    How to Lead Every Time You Speak — From Boardrooms to Meeting Rooms, From Town Halls to Phone Calls

    by Judith Humphrey

    Whether it's among colleagues at lunch or an audience of a thousand, a leader's role is to move and inspire others. It's not only the big occasions that test a leader's mettle, but the little ones as well — in a casual conversation in the elevator, in phone calls, or one of many incidental, seemingly "insignificant" interactions in everyday work life. Written by one of the world's leading communications coaches, Speaking as a Leader shows you how to make the most of...

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  • Image of What Matters Now
    Image of What Matters Now

    How to Win in a World of Relentless Change, Ferocious Competition and Unstoppable Innovation

    by Gary Hamel

    What Matters Now is Gary Hamel's impassioned plea to rethink the fundamental assumptions we have about management, the meaning of work, and organizational life. He asks, "What are the fundamental, make-or-break issues that will determine whether your organization thrives or dives in the years ahead?" The answer is found in five paramount issues: values, innovation, adaptability, passion, and ideology.

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