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  • Image of Trust Agents
    Image of Trust Agents

    Using the Web to Build Influence, Improve Reputation and Earn Trust

    by Chris Brogan, Julien Smith

    Trust agents aren’t necessarily marketers or salespeople; they’re digitally savvy people who use the Web to humanize businesses using transparency, honesty, and genuine relationships. As a result, they wield enough online influence to build up or bring down a business’s reputation. This book will show you how to build profitable relationships with trust agents, or become one yourself.

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  • Image of Predictable Results in Unpredictable Times
    Image of Predictable Results in Unpredictable Times

    How to Win in Any Environment

    by Stephen R. Covey, Bob Whitman

    If there is one thing that is certain in business, it’s uncertainty. Still, there are great organizations that perform consistently and with excellence, regardless of the conditions. This practical book is about getting predictable results in good times and bad by applying four key principles: excellent execution; high trust levels with all stakeholders; achieving more with less; and transforming fear into engagement.

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  • Image of Managing
    Image of Managing

    by Henry Mintzberg

    A half century ago Peter Drucker put management on the map. Leadership has since put it off. In his latest book, Henry Mintzberg aims to restore management to its proper place: front and center. “We should be seeing managers as leaders,” he writes, “and leadership as management practiced well.” This book is classic Mintzberg: iconoclastic, irreverent, carefully researched, myth-breaking. Managing may be the most revealing book yet written about what managers do, how they do it, and how they...

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  • Image of Encouraging the Heart
    Image of Encouraging the Heart

    A Leader's Guide to Rewarding and Recognizing Others

    by James Kouzes, Barry Z. Posner

    Encouraging the Heart is about the principles and practices that support the basic human need to be appreciated for who we are and what we do. It is not about glad-handing, back-slapping, gold stars and pay-offs. It's about the importance of linking rewards and appreciation to standards of excellence. Encouraging the Heart has its origins in Jim Kouzes's and Barry Posner's research on the practices of individuals functioning at their personal best as leaders. They have consiste

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  • Image of Single Point of Failure
    Image of Single Point of Failure

    The 10 Essential Laws of Supply Chain Risk Management

    by Gary S. Lynch

    In Single Point of Failure, internationally recognized industry veteran Gary Lynch reveals the 10 vital laws you can use to successfully identify, measure, mitigate and finance risk. Lynch offers guidance for establishing your organization's supply risk management program, avoiding bad decisions and gathering better information and data to make good decisions. You need to learn the root causes of problems and decide whether you have the proper systems in place to mitigate risk. Addressi

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  • Image of Profit or Growth?
    Image of Profit or Growth?

    Why You Don't Have to Choose

    by Bala Chakravarthy, Peter Lorange

    Chakravarthy and Lorange have teamed up to give readers proven strategies to protect and extend core businesses, capture new opportunities that seem to be distant, and then bridge those strategies with two others to move towards profitable diversification. The authors also provide real-world case studies from which the reader can learn how to execute these strategies to the fullest advantage –– achieving growth and profitability.

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  • Image of Deciding Who Leads
    Image of Deciding Who Leads

    How Executive Recruiters Drive, Direct & Disrupt the Global Search for Leadership Talent

    by Joseph Daniel McCool

    Noted as a “recruiting expert” by Fast Company, McCool takes his reader inside the world of executive recruiters: the most influential and elite group of management consultants operating in business today. The author reveals how senior management recruiters influence everything from executive compensation, workplace diversity, business management, profits, culture and the definition of leadership itself.

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  • Image of Crisis Leadership Now
    Image of Crisis Leadership Now

    A Real World Guide to Preparing for Threats, Disasters, and Scandal

    by Laurence Barton

    In Crisis Leadership Now, author Laurence Barton applies his corporate insider's insight to numerous case studies, demonstrating how catastrophes happen to real companies and real people every day. These studies form a framework for building crisis management thinking into your company's strategic toolbox. Anticipating all forms of trouble, advising senior management and boards of directors about potential events, and devising a business recovery plan will allow your organization to reb

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