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  • Image of Consider
    Image of Consider

    Harnessing the Power of Reflective Thinking in Your Organization

    by Daniel Patrick Forrester

    “Stop, think, and don’t do something stupid!” This is the warning Dr. Robert Bea drills into his civil and environmental engineering students at the University of California in Berkeley. There is an intangible and invisible marketplace within our lives today where the products traded are fourfold: attention, distraction, data and meaning. The stories and examples within Consider by Daniel Patrick Forrester demonstrate that the best decisions, insights, ideas and outcomes result when...

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  • Image of Customer Centricity
    Image of Customer Centricity

    Focus on the Right Customers for Strategic Advantage

    by Peter Fader

    Overturning some of our most fundamental beliefs about customer service, renowned behavioral data expert Peter Fader, Co-Director of The Wharton Customer Analytics Initiative, helps businesses radically rethink how they relate to customers by focusing on the needs of your most valuable customers.

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  • Image of The 20% Doctrine
    Image of The 20% Doctrine

    How Tinkering, Goofing Off, and Breaking the Rules at Work Drive Success in Business

    by Ryan Tate

    Gawker tech-blogger and journalist Ryan Tate reveals insight on how businesses can inspire greater creativity and productivity by allowing their employees to pursue their own passions at work. In The 20% Doctrine, Tate examines how companies large and small can incubate valuable innovative advances by making small, specific changes to how work time is approached within their corporate cultures. The concept of “20% Time” originated at Google, but Tate takes examples...

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  • Image of Turn the Ship Around!
    Image of Turn the Ship Around!

    How to Create Leadership at Every Level

    by L. David Marquet

    From the vantage point of the commander of the USS Santa Fe, read how the crew completely turned the ship around, going from worst to first by questioning many of our basic leadership assumptions and shifting from take-control authority to give-control empowerment. Share the author's insights as the crew gains unprecedented decision making authority, the risks of doing so, and the reward of an exponentially more effective and more resilient organization. Learn how to achieve...

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  • Image of HR From the Outside In
    Image of HR From the Outside In

    Six Competencies for the Future of Human Resources

    by Wayne Brockbank, Dave Ulrich, Mike Ulrich, Jon Younger

    Can HR Deliver value to "the business"? Yes, it can, and it must. This book is filled with tips for guiding and empowering HR professionals — and entire departments — so that HR might bring benefits of a different kind to everyone in your organization. HR From the Outside In will teach you: the six key HR competencies; how to develop HR professionals to be high-performers; how to structure an HR department that delivers maximum value; and what it takes...

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  • Image of The Accidental Creative
    Image of The Accidental Creative

    How to Be Brilliant at a Moment's Notice

    by Todd Henry

    It isn't enough to just do your job anymore. In order to thrive in today's marketplace, all of us, regardless of our role, have to be ready to generate brilliant ideas on demand. The Accidental Creative teaches effective practices that support your creative process. You'll discover how to: focus in on your most critical work and reclaim your attention; develop stimulating relationships that will lead to creative insights; effectively manage your energy so that you are always ready to...

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  • Image of HR Transformation
    Image of HR Transformation

    Building Human Resources From the Outside In

    by Justin Allen, Dave Ulrich, Mark Nyman, Wayne Brockbank, Jon Younger

    The biggest challenge for HR professionals today is to help their respective organizations succeed. HR professionals often focus internally on the function of HR rather than externally on what customers and investors need HR to deliver. If HR professionals are to truly serve as business partners, then their goals must be the goals of the business. Transforming HR professionals into business partners isn't the end in and of itself; it's the means to a strategic, business-oriented end.

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  • Image of Brain Rules
    Image of Brain Rules

    12 Principles for Surviving and Thriving at Work, Home, and School

    by John Medina

    In this summary of Brain Rules, molecular biologist John Medina shares his lifelong interest in how the brain sciences might influence the way we teach and the way we work. He introduces 12 Brain Rules which cover what scientists know for sure about how our brains work and also offers ideas for investigating how each rule might apply to our daily lives. This summary will show you how to better understand how your brain really works — and how to get the most out of it.

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  • Image of Flawless Consulting
    Image of Flawless Consulting

    A Guide to Getting Your Expertise Used

    by Peter Block

    Consulting flawlessly requires intense concentration on two processes: being as authentic as you can be at all times with the client; and attending directly, in words and actions, to the business of each stage of the consulting process. This summary describes what authentic consulting behavior looks like. It also describes the business side of each stage of the consulting process.

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