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  • Image of The Good Ones
    Image of The Good Ones

    Ten Crucial Qualities of High-Character Employees

    by Bruce Weinstein

    Ethics expert Bruce Weinstein presents 10 crucial qualities associated with high-character employees that can enhance employee satisfaction, client relationships and the bottom line. Character refers to the most important qualities that define a person’s identity and it is revealed not by words but by actions. The qualities are honesty, accountability, care, courage, fairness, gratitude, humility, loyalty, patience and presence.

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  • Image of The Lean CEO
    Image of The Lean CEO

    Leading the Way to World-Class Excellence

    by Jacob Stoller

    Many companies and CEOs are finding that to do more with less, that they can find solutions in Lean management techniques to deliver sustainable financial results, empower and motivate employees, break down internal silos and build solid partnerships with customers and suppliers. Journalist and facilitator Jacob Stoller explains the methodology by including in-depth interviews with CEOs who have established Lean as a corporate-wide management system.

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  • Image of Learning to Succeed
    Image of Learning to Succeed

    Rethinking Corporate Education in a World of Unrelenting Change

    by Jason Wingard

    Corporate learning expert Jason Wingard proposes that to keep ahead of the competition, organizations should shift to embracing learning across the ranks and become dynamic learning organizations. With a dedication to learning initiatives, a company will be better equipped to make the decisions that will ensure its future.

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  • Image of The Innovative Sale
    Image of The Innovative Sale

    Unleash Your Creativity for Better Customer Solutions and Extraordinary Results

    by Mark Donnolo

    Sales and creativity expert Mark Donnolo details six Innovative Sale principles –– pattern, variety, unity, contrast, movement and harmony –– that can be used to create better value propositions and assess your team’s Creative Quotient for Sales. This guide will help you incorporate creativity into your sales practices and better understand your customers.

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  • Image of Brief
    Image of Brief

    Make a Bigger Impact by Saying Less

    by Joseph McCormack

    Senior marketing executive Joseph McCormack offers a step-by-step approach to getting to the point quickly and delivering every message with maximum impact. Brief describes how to use BRIEF maps, narratives and visual media to make your message more compelling. A master of brevity says less and gets more done –– learn how.

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  • Image of Judgment on the Front Line
    Image of Judgment on the Front Line

    How Smart Companies Win By Trusting Their People

    by Chris DeRose, Noel Tichy

    Management experts Chris DeRose and Noel M. Tichy explain why frontline employees are so important and why it is crucial to involve them in decision making. Judgment on the Front Line provides a five-step process for building a frontline-focused organization and includes examples of frontline leadership in action.

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  • Image of Boeing Versus Airbus
    Image of Boeing Versus Airbus

    The Inside Story of the Greatest International Competition in Business

    by John Newhouse

    A Soundview Featured Book Review
    Twenty-five years ago John Newhouse's book The Sporty Game examined the high-stakes business environment that exists in the manufacturing and selling of large commercial aircraft, commonly referred to as LCAs. A quarter of a century later, that book is considered a classic about the airplane business. Now, in Boeing Versus Airbus, Newhouse focuses his sights on the intense competition between the world's two largest manufacturers of passenger airplanes.

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  • Image of True North
    Image of True North

    Discover Your Authentic Leadership

    by Bill George

    Just as a compass points toward a magnetic field, your True North pulls you toward the purpose of your leadership. When you follow your internal compass, your leadership will be authentic, and people will naturally want to associate with you.

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  • Image of Driving Change
    Image of Driving Change

    The UPS Approach to Business

    by Mike Brewster, Frederick Dalzell

    We see them everywhere –– those brown trucks delivering their share of 14 million parcels handled daily. To most people, UPS is a reliable fact of life. But to well-informed businesspeople, Big Brown is a company to emulate.

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