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  • Image of The Innovative Sale
    Image of The Innovative Sale

    Unleash Your Creativity for Better Customer Solutions and Extraordinary Results

    by Mark Donnolo

    Sales and creativity expert Mark Donnolo details six Innovative Sale principles –– pattern, variety, unity, contrast, movement and harmony –– that can be used to create better value propositions and assess your team’s Creative Quotient for Sales. This guide will help you incorporate creativity into your sales practices and better understand your customers.

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  • Image of Brief
    Image of Brief

    Make a Bigger Impact by Saying Less

    by Joseph McCormack

    Senior marketing executive Joseph McCormack offers a step-by-step approach to getting to the point quickly and delivering every message with maximum impact. Brief describes how to use BRIEF maps, narratives and visual media to make your message more compelling. A master of brevity says less and gets more done –– learn how.

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  • Image of Judgment on the Front Line
    Image of Judgment on the Front Line

    How Smart Companies Win By Trusting Their People

    by Chris DeRose, Noel Tichy

    Management experts Chris DeRose and Noel M. Tichy explain why frontline employees are so important and why it is crucial to involve them in decision making. Judgment on the Front Line provides a five-step process for building a frontline-focused organization and includes examples of frontline leadership in action.

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  • Image of The Contrarian’s Guide to Leadership
    Image of The Contrarian’s Guide to Leadership

    by Steven B. Sample

    Steven Sample, president of the University of Southern California (USC), has the leadership skills that have helped the school to receive international recognition as a successfully growing organization. In his book, Sample has compiled the skills and tactics required by leaders who want to improve their organizations and their ability to lead. His unconventional approach to leadership offers a plethora of new ideas about making better decisions, using time wisely, picking top staffers, reading

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  • Image of Slack
    Image of Slack

    Getting Past Burnout, Busywork, and the Myth of Total Efficiency

    by Tom DeMarco

    If you think that getting your employees to rapidly move between tasks is making your organization more effective and productive, think again. Efficiency expert Tom DeMarco challenges many of the most popular management theories by demonstrating how they are inappropriate for today’s knowledge-worker-based economy. In Slack, he shows companies how constant overtime and aggressive schedules work against their effectiveness and their ability to compete in the global marketplace. For organ

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  • Image of StrikingItRich.com
    Image of StrikingItRich.com

    Profiles of 23 Incredibly Successful Web Sites...That You've Probably Never Heard Of!

    by Jaclyn Easton

    If the returns from your Web site are less than expected, let Easton give you valuable pointers that will boost your site profits. She suggests ways to attract customers, give them choices, and get them to buy. Most helpful, she checked on more than 200 companies to learn how they make money, then tells you what you can learn from them. A very helpful feature is to visit some of the sites she profiles, to see for yourself how they do it.

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  • Image of Soaring with the Phoenix
    Image of Soaring with the Phoenix

    Renewing the Vision, Reviving the Spirit, and Re-Creating the Success of Your Company

    by Jerre Stead, James Belasco

    Belasco and Stead spell out a step-by-step way to renew your company. You will learn to be a Phoenix leader, lifting your company from the ashes of its past and preparing it to soar. Here's a sample of the authors' thinking: "We are all connected to vast networks of customers; to be successful, we must create success for these customers." Summing up, the authors tell you not to try to change the present. Instead, create the future.

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  • Image of Listening to Conflict
    Image of Listening to Conflict

    Finding Constructive Solutions to Workplace Disputes

    by Erik Van Slyke

    This will prepare you to resolve those disruptive disputes in your company. You will learn to listen -- and hear what people don't say as well as say. You will discover what sets you off in anger and how to change this behavior. Finally, you'll understand what to do if you can't reach a constructive resolution to a dispute.

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  • Image of Peter Drucker on the Profession of Management
    Image of Peter Drucker on the Profession of Management

    by Peter F. Drucker

    Here's a collection of valuable tips from the top author on management. Do things right, don't do the right things, he says. Don't confuse effectiveness with efficiency. And much, much more.

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