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  • Image of Making Diversity Work
    Image of Making Diversity Work

    7 Steps for Defeating Bias in the Workplace

    by Sondra Thiederman

    Drawing from research and nearly 30 years of experience in the field, diversity expert Sondra Thiederman, Ph.D., provides executives and managers with step-by-step strategies for minimizing conscious and unconscious bias and maximizing the ability to manage diversity effectively.

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  • Image of Well Said!
    Image of Well Said!

    Presentations and Conversations That Get Results

    by Darlene Price

    Face-to-face communication proficiency has become increasingly important in efforts to increase business. It has been said that information and technology alone do not sell — people do. In Well Said! Darlene Price presents field-tested techniques, guidelines and checklists to help you present yourself and your message with clarity, credibility and confidence. When you demonstrate effective presentation skills, decision makers are more inclined to listen, customers are more...

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  • Image of The Pause Principle
    Image of The Pause Principle

    Step Back to Lead Forward

    by Kevin Cashman

    The constant barrage of information can overwhelm a person's decision-making ability. In The Pause Principle, Kevin Cashman makes the argument that today's leaders need to take the necessary time to deeply pause before acting. Leaders must make an effort to create vision, understanding, clarity and agility. Cashman describes the need to pause to grow personal leadership, develop others, and foster a culture of innovation. By following the pause practices Cashman describes, executives...

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  • Image of Change-Friendly Leadership
    Image of Change-Friendly Leadership

    How to Transform Good Intentions into Great Performance

    by Rodger Dean Duncan

    Despite the good intentions of organizations and their leaders, most attempts at change do not succeed. Change practitioner Rodger Dean Duncan looks at the overlooked elements of successful change: humanness, approachability and friendliness. Duncan provides a framework to involve and motivate the individuals who will be most affected by the change effort. Learn how you can achieve successful change by implementing the Four Ts of change: Think-Friendly, Talk-Friendly, Trust-Friendly and Team...

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  • Image of Heads Up
    Image of Heads Up

    Using Real-Time Business Information to Know First and Act Faster

    by Kenneth G. McGee

    According to Kenneth G. McGee, a research fellow at Gartner Inc., even the worst business catastrophes rarely happen without warning. In Heads Up, McGee describes how managers can break the pervasive pattern of surprises that are often followed by desperate responses. Instead of trying to predict the future, McGee explains, managers need to master predicting the present — understanding what is happening right now and how these current events and outcomes will impact future success. By r

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  • Image of A Bias for Action
    Image of A Bias for Action

    How Effective Managers Harness Their Willpower to Achieve Results

    by Heike Bruch, Sumantra Ghoshal

    In A Bias for Action, leadership expert Heike Bruch and management expert Sumantra Ghoshal demonstrate that managers often confuse activity with accomplishments, and motivation with true leadership. Based on the authors’ research across numerous industries, and illustrated with personal case studies from BP, Sony, GE, Philips and others, this summary reveals how great managers get results by engaging their own willpower through a combination of energy and focus. The authors present simp

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  • Image of Don't Think Pink
    Image of Don't Think Pink

    What Really Makes Women Buy: And How to Increase Your Share of This Crucial Market

    by Andrea Learned, Lisa Johnson

    You can no longer “think pink” by assuming that all women are the same and all they want are pastel colored products with hearts and flowers on them. Generational experiences, lifestyle choices, and demographic characteristics combine to define the filters through which women make buying choices. Lisa Johnson and Andrea Learned are co-founders of ReachWomen, a firm specializing in the behavior of women as consumers. By examining the different ways women think and how companies can engage women w

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  • Image of In Good Company
    Image of In Good Company

    How Social Capital Makes Organizations Work

    by Laurence Prusak, Don Cohen

    Cohen and Prusak explain how to build up the human connections (based on trust, mutual understanding and shared values and behaviors) that make up your company’s social capital — a critical challenge in the age of globalization, free agency and the virtual workplace.

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  • Image of The Attention Economy
    Image of The Attention Economy

    Understanding the New Currency of Business

    by Thomas H. Davenport, John C. Beck

    In today’s information-rich business world, the scarcest resource is not talent or technology — it’s attention. Managers face a double challenge: to learn how to get and hold the attention of employees and consumers and to learn when to parcel out their own valuable attention. This summary shows how capturing, managing and holding attention is key to the success of your business.

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