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  • Image of Radical Candor
    Image of Radical Candor

    Be a Kick-Ass Boss Without Losing Your Humanity

    by Kim Scott

    Great bosses have strong relationships with their employees. Kim Scott identifies three simple principles for building better relationships with employees: make it personal, get (sh)it done, and understand why it matters.

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  • Image of Manager 3.0
    Image of Manager 3.0

    A Millennial’s Guide to Rewriting the Rules of Management

    by Courtney Templin, Brad Karsh

    "Manager 3.0" is the first-ever management guide for Millennials. They will master crucial skills such as dealing with difficult people, delivering constructive feedback, and making tough decisions - while gaining insight into the four generations in the workplace and how they can successfully bring out the best in each.

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  • Image of Good Boss, Bad Boss
    Image of Good Boss, Bad Boss

    How to Be the Best... and Learn from the Worst

    by Robert I. Sutton

    How a boss wields his or her power over an employee is bound to result in feelings that might include resentment, confusion or possibly comfort. If you are a boss, are you attuned to how your words and actions affect your employees? Good Boss, Bad Boss is for bosses and those who have bosses. It details how to adopt the characteristics of a good boss and survive the flaws of a bad boss. Dr. Sutton uses real-life case studies and behavioral science research to reveal exactly what the...

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  • Image of The Set-Up-To-Fail Syndrome
    Image of The Set-Up-To-Fail Syndrome

    How Good Managers Cause Great People to Fail

    by Jean-Francois Manzoni, Jean-Louis Barsoux

    Manzoni, Associate Professor of Management at the world-renowned INSEAD business school in France, and Barsoux, a Senior Research Fellow at INSEAD, reveal the all-too-common phenomenon of employees, including those with great potential, who fail because of their superiors’ attitudes and behaviors. The start of the problem: managers who are too quick to label some employees as “under-performers” — and who then view any actions by these employees in a negative light.

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  • Image of The Customer Differential
    Image of The Customer Differential

    The Complete Guide to Implementing Customer Relationship Management

    by Melinda Nykamp

    You have heard of Customer Relationship Management. Now here’s a guidebook that it clearly explains the concept of CRM — and how to put it in place in your company.

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