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  • Image of The Hidden Leader
    Image of The Hidden Leader

    Discover and Develop Greatness Within Your Company

    by Scott Edinger, Laurie Sain

    Hidden leaders are the under-utilized employees who demonstrate integrity, lead through authentic relationships, focus on results, work from customer purpose, and fulfill the value promise of the company. Scott Edinger and Laurie Sain show how managers can recognize and develop these talented employees in order to deliver even greater value to customers.

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  • Image of Thirteeners
    Image of Thirteeners

    Why Only 13 Percent of Companies Successfully Execute Their Strategy - and How Yours Can Be One of Them

    by Daniel Prosser

    The key to building a great company is executing its strategy consistently by employing connectedness. CEO mentor Dan Prosser shares how to transform an organization’s internal connectedness so it can achieve the next level of performance, creating a workplace environment that supports your vision and assures participation by every team member to produce breakthrough results.

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  • Image of The 5 Choices
    Image of The 5 Choices

    The Path to Extraordinary Productivity

    by Adam Merrill, Leena Rinne, Kory Kogon

    The authors combine research and insights from FranklinCovey to redefine time management in ways that will increase the productivity of individuals, teams and organizations. The 5 Choices will empower individuals to make more selective, high-impact choices about where to invest their valuable time, attention and energy.

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  • Image of Managing Crises Before They Happen
    Image of Managing Crises Before They Happen

    What Every Executive and Manager Needs to Know about Crisis Management

    by Ian I. Mitroff

    It’s impossible to eliminate crises completely. But crisis management experts Mitroff and Anagnos outline the crisis management tools — and attitudes — needed to either anticipate crises or effectively manage them once they occur.

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  • Image of Improving Customer Satisfaction, Loyalty, and Profit
    Image of Improving Customer Satisfaction, Loyalty, and Profit

    An Integrated Measurement and Management System

    by Anders Gustafsson, Michael D. Johnson

    The authors’ detailed five-step process for developing an integrated customer measurement and management system will show you how to find out exactly what your customers want and use that information to produce the kinds of products and services that will keep them coming back.

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  • Image of Culture.com
    Image of Culture.com

    Building Corporate Culture in the Connected Workplace

    by Ray Bender, Peg Neuhauser, Kirk L. Stromberg

    In the age of the Internet, many corporate cultures don’t match up with how people are required to work in the new economy. Here’s a road map for changing your company culture so it will help rather hinder your company’s transformation.

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  • Image of Keeping the People Who Keep You in Business
    Image of Keeping the People Who Keep You in Business

    24 Ways to Hang on to Your Most Valuable Talent

    by Leigh Branham

    With the specific and solid practices in this book, Branham helps you focus on doing what you need to do to retain the employees you most want to keep. Key #1: Be a company people want to work for.

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  • Image of The Strategy-Focused Organization
    Image of The Strategy-Focused Organization

    How Balanced Scorecard Companies Thrive in the New Business Environment

    by Robert S. Kaplan, David P. Norton

    Developers of the Balanced Scorecard, Kaplan and Norton offer five principles to help companies transform this groundbreaking performance management tool into a tool for creating a strategy-driven performance management company.

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