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  • Image of Persuasion Equation
    Image of Persuasion Equation

    The Subtle Science of Getting Your Way

    by Mark Rodgers

    This insightful guide by Mark Rodgers reveals what drives decisions and introduces the persuasion equation –– a powerful combination of factors proven to speed agreement. Learn how to set your persuasion priorities and perfect the five-step persuasion process in order to gain buy-in from those around you.

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  • Image of The Attacker’s Advantage
    Image of The Attacker’s Advantage

    Turning Uncertainty into Breakthrough Opportunities

    by Ram Charan

    Ram Charan provides proven tools to help leaders embrace uncertainty and develop the skills to be better prepared to lead. The attacker’s advantage is the perceptual acuity to detect ahead of others forces that could radically reshape a market space so you can position your business to make the next move first.

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  • Image of F.I.R.E.
    Image of F.I.R.E.

    How Fast, Inexpensive, Restrained and Elegant Methods Ignite Innovation

    by Dan Ward

    Dan Ward introduces the FIRE method in which strategies are built for speed and designs are streamlined, all at less cost. You’ll learn that the project leaders who embrace speed, thrift, simplicity and restraint tend to deliver affordable equipment that is available when it’s needed and effective when it’s used.

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  • Image of Discipline Without Punishment
    Image of Discipline Without Punishment

    The Proven Strategy that Turns Problem Employees into Superior Performers

    by Dick Grote

    Discipline Without Punishment has become a management classic, helping thousands of companies and managers move to a responsibility-based approach for handling unacceptable performance, problem behaviors, and excessive absenteeism.

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  • Image of The EQ Difference
    Image of The EQ Difference

    A Powerful Plan for Putting Emotional Intelligence to Work

    by Adele B. Lynn

    This summary helps professionals at all levels understand how emotions can have a profound effect on performance, values, and relationships in the workplace. It features practical self-assessment exercises and team-oriented tools to leverage EQ individually and in groups

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  • Image of The Coaching Connection
    Image of The Coaching Connection

    A Manager’s Guide to Developing Individual Potential in the Context of the Organization

    by John Hoover, Paul J. Gorrell

    Coaching has traditionally focused entirely on the individual...sometimes even at the expense of improving measurable business results for the company. Now, The Coaching Connection shows managers how they can use contextual coaching to simultaneously promote both individual and organizational growth.

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  • Image of Emotional Intelligence for Sales Success
    Image of Emotional Intelligence for Sales Success

    Connect with Customers and Get Results

    by Colleen Stanley

    In "Emotional Intelligence for Sales Success," sales trainer and expert Colleen Stanley shows how closely EI is tied to sales performance and how salespeople can sharpen their skills to maximize results.

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  • Image of Sell Yourself First
    Image of Sell Yourself First

    The Most Critical Element in Every Sales Effort

    by Thomas A. Freese

    According to Thomas Freese, whose Question-Based Selling system has been adopted and implemented by thousands of salespeople in companies all over the world, YOU are the biggest differentiator between you and your competitors. In Sell Yourself First, he shows how to leverage personal assets to win the confidence of customers by displaying a host of intangible attributes, such as credibility, competence, confidence, integrity, creativity, attitude, and thought leadership.

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  • Image of Likeable Social Media
    Image of Likeable Social Media

    How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (and Other Social Networks)

    by Dave Kerpen

    A friend's recommendation is more powerful than any advertisement. In the world of social media such as Facebook, Twitter, and more, that recommendation can travel farther and faster than ever before. Author Dave Kerpen of Likeable Social Media helps you harness the power of word-of-mouth marketing to transform your business.

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