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  • Image of The Challenger Sale
    Image of The Challenger Sale

    Taking Control of the Customer Conversation

    by Brent Adamson, Matthew Dixon

    Based on a study of thousands of sales reps across multiple industries and geographies, The Challenger Sale argues that classic relationship building is a losing approach, especially when it comes to selling complex, large-scale business-to-business solutions. The authors' study found that every sales rep in the world falls into one of five distinct profiles, and while all of these types of reps can deliver average sales performance, but only one-the Challenger- delivers consistently.

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  • Image of The Courage to Act
    Image of The Courage to Act

    Five Factors of Courage to Transform Business

    by Merom Klein, Rod Napier

    In workplaces where jobs change constantly, having the courage to speak and hear the truth, inspire hope, take a stand and trust in relationships is what defines high performers. With powerful examples of courage in action, The Courage to Act explores the skills you need to embrace change and capitalize on opportunities, inspire courage in your teammates, and respond to your own personal moments of truth with the courage to push ahead and make the right things happen.

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  • Image of The Zappos Experience
    Image of The Zappos Experience

    5 Principles to Inspire, Engage and WOW

    by Joseph Michelli

    The Zappos name has come to stand for a new standard of customer service, an amazing online shopping experience, a great place to work, and the most impressive transformational business success story of our time. Simply put, Zappos is revolutionizing business and changing lives. Now, Joseph Michelli, author of the internationally bestselling business books Prescription for Excellence and The Starbucks Experience, explains how Zappos does it — and how you can do it in your...

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  • Image of Taking People with You
    Image of Taking People with You

    The Only Way to Make BIG Things Happen

    by David Novak

    There are countless leadership books, but how many will actually help a Taco Bell shift manager, a Fortune 500 CEO, a new entrepreneur, or anyone in between? David Novak's new book Taking People with You will. Novak knows that managers and leaders can make things happen by one skill: getting people on their side. He offers a step-by-step guide to setting big goals, getting people to work together, blowing past your targets, and celebrating after you shock the skeptics. And then doing...

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  • Image of The Rare Find
    Image of The Rare Find

    Spotting Exceptional Talent Before Everyone Else

    by George Anders

    Anyone who recruits talent faces the same basic challenge, whether we work for a big company, a new start-up, a Hollywood studio, a hospital, or the Green Berets. We all wonder how to tell the really outstanding prospects from the ones who look great on paper but then fail on the job. Or, equally important, how to spot the ones who don't look so good on paper but might still deliver extraordinary performance. Author George Anders sought out the world's savviest talent judges to see what they...

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  • Image of Speed Review: Subliminal Persuasion
    Image of Speed Review: Subliminal Persuasion

    Influence & Marketing Secrets They Don't Want You to Know

    by Dave Lakhani

    John Wiley & Sons, 202 pages

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  • Image of Transparency
    Image of Transparency

    How Leaders Create a Culture of Candor

    by Warren Bennis, Daniel Goleman, James O'Toole

    Digital technology makes transparency all but inevitable in this era, and leaders must be cognizant of the fact that trust and transparency are always linked. The three essays in Transparency look at this urgent issue from different angles and offer leaders practical advice on how to embrace transparency as a good thing, even if it’s not an easy one.

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  • Image of Leaders at All Levels
    Image of Leaders at All Levels

    Deepening Your Talent Pool to Solve the Succession Crisis

    by Ram Charan

    In Leaders at All Levels, Ram Charan — prolific author and world-renowned advisor to business leaders — takes aim at the current crisis in leadership: the shortage of leaders prepared to face the complex business challenges of today. Charan offers a solution that outlines a new model for succession and leadership development.

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  • Image of Outsmart!
    Image of Outsmart!

    How to Do What Your Competitors Can't

    by Jim Champy

    Jim Champy, dubbed one of the leading management and business thinkers of our time, identifies the counterintuitive lessons learned by companies that have been able to sustain super-high growth for at least three years straight. Champy shares an inside look at the success factors associated with many of the companies that continue to outsmart their competition even in a tough marketplace.

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