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  • Image of Results Without Authority
    Image of Results Without Authority

    Controlling a Project When the Team Doesn’t Report to You

    by Tom Kendrick

    Learn new information on: agile methods and evolving project management tools; strategies for working with virtual teams; analytical versus "blink" decision processes; and the myth of multitasking.

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  • Image of Project Management for Non-Project Managers
    Image of Project Management for Non-Project Managers

    by Jack Ferraro

    Functional managers with even basic project management (PM) knowledge are the best people for keeping projects business-focused. This new book demystifies the jargon and processes, encouraging managers to jump into the PM arena and arming them with strategies for increasing the business value created by their company's projects.

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  • Image of Judgment on the Front Line
    Image of Judgment on the Front Line

    How Smart Companies Win By Trusting Their People

    by Chris DeRose, Noel Tichy

    Management experts Chris DeRose and Noel M. Tichy explain why frontline employees are so important and why it is crucial to involve them in decision making. Judgment on the Front Line provides a five-step process for building a frontline-focused organization and includes examples of frontline leadership in action.

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  • Image of Emotional Intelligence for Project Managers
    Image of Emotional Intelligence for Project Managers

    The People Skills You Need to Achieve Outstanding Results

    by Anthony Mersino

    Managing people effectively means using finely tuned interpersonal skills and astutely reading emotional cues to get the job done right and on time. The practical tools to use Emotional Intelligence (EQ) offered by Anthony Mersino will help you improve your ability to read between the emotional lines and transform your results from "good enough" to "beyond expectations." Improve your EQ and you’ll soon be getting the best work out of everyone including yourself.

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  • Image of Follow This Path
    Image of Follow This Path

    How the World’s Greatest Organizations Drive Growth by Unleashing Human Potential

    by Curt Coffman, Gabriel Gonzalez-Molina

    Follow This Path describes how organizations should value and develop relationships with their employees and customers. Authors Curt Coffman and Gabriel Gonzalez-Molina, Ph.D. use research from a Gallup study to show how developing your employees can lead to major cost efficiencies and profits.

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  • Image of Leadership and the New Science
    Image of Leadership and the New Science

    Discovering Order in a Chaotic World

    by Margaret Wheatley

    In the chaotic times in which we live, we need new ideas, new ways of seeing, and new relationships to help us. With the new discoveries in biology, chaos theory, and quantum physics, this new science offers this guidance. Management professor Margaret Wheatley describes in Leadership and the New Science, how the new science drastically changes our understanding of the world, and how it can teach us to live and work better together in these chaotic times.

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  • Image of The Fearless Front Line
    Image of The Fearless Front Line

    The Key to Liberating Leaders to Improve

    by Ray Attiyah

    The Fearless Front Line is a call to action for leaders to set a standard of fearlessness where their frontline workers take pride in and take ownership of their critical roles. This, in turn, frees leaders to focus on the big-picture, bold strategies that can improve and grow the business. Ray Attiyah’s proven Run-Improve-Grow model for continuous improvement will stimulate a culture of consistent growth and constant innovation.

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  • Image of Power Listening
    Image of Power Listening

    Mastering the Most Critical Business Skill of All

    by Bernard T. Ferrari

    Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation.

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  • Image of Raving Fans
    Image of Raving Fans

    A Revolutionary Approach To Customer Service

    by Ken Blanchard, Sheldon Bowles

    A Soundview Featured Book Review
    Blanchard and Bowles present a business fable with a simple premise: your customers are your best marketing method. Executives will learn why outstanding customer service, particularly in the era of social technology, can lead to customers who will do anything to sing a company's praises... and bring as many friends to the party as possible.

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