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  • Image of Stop Workplace Drama
    Image of Stop Workplace Drama

    Train Your Team to Have No Complaints, No Excuses and No Regrets

    by Marlene Chism

    Gossip. Power struggles. Poor team coordination. These are all symptoms of workplace drama. They're the obstacles that can drain your company of its best talent, get in the way of true productivity and profit, and eat away at the effectiveness of your organization. In Stop Workplace Drama, Marlene Chism shows how to change the way you and your organization confront and work through problems, implement effective management strategies in a drama-filled organization, and find new...

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  • Image of Enchantment
    Image of Enchantment

    The Art of Changing Hearts, Minds and Actions

    by Guy Kawasaki

    Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships, converts hostility into civility and changes skeptics into believers. This book explains all the tactics you need to prepare and launch an enchantment campaign; to get the most from both push and pull technologies; and to enchant your customers, your employees, and even your boss.

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  • Image of Fierce Leadership
    Image of Fierce Leadership

    A Bold Alternative to the Worst "Best" Practices of Business Today

    by Susan Scott

    In Fierce Leadership, Susan Scott teaches us how to spot the worst "best" practices in our organizations using a technique she calls the "squid" eye. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called best practices permeating today's business.

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  • Image of Growing Your Company's Leaders
    Image of Growing Your Company's Leaders

    How Great Organizations Use Succession Management to Sustain Competitive Advantage

    by Robert M. Fulmer, Jay A. Conger

    For decades, succession management identified replacements for senior executives who, it was assumed, would eventually depart the organization through death or retirement. In many companies, the planning for succession was one of several “annual events,” without much thought given that the process could be deployed to develop and/or retain talented employees. These days, good workers are often lured away to competing organizations, and companies without strong succession processes are left hangi

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  • Image of Generating Buy-In
    Image of Generating Buy-In

    Mastering the Language of Leadership

    by Mark S. Walton

    A former senior correspondent and anchorman at CNN, Mark Walton draws on his rich communications background to help leaders master the language of leadership with Generating Buy-In. Walton describes “buy-in” as getting understanding, commitment and action from others in support of a person, idea, proposal, product, service or organization. He explains that buy-in is the essential emotional ingredient needed for any collaborative effort to be successful. Generating Buy-In shows

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  • Image of Life Matters
    Image of Life Matters

    Creating a Dynamic Balance of Work, Family, Time, & Money

    by Rebecca R. Merrill, A Roger Merrill

    Everybody is concerned about work/life balance, but few understand that time and money are as important to life balance as work and family. Each area matters, and focusing on one without considering the others is ultimately unfulfilling, because they are so closely interrelated. It is possible that your expectations about work, family, time and money are unrealistic, and therefore you don’t see them properly. By examining your own experience, and seeking wisdom and inspiration, the Merrills writ

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  • Image of Coaching, Counseling & Mentoring
    Image of Coaching, Counseling & Mentoring

    How to Choose & Use the Right Technique to Boost Employee Performance

    by Florence Stone

    Use these three ways to boost the performance of your employees. Coaching is to help all your people. By coaching them you improve their work on their current jobs and increase their potential to do more in the future. Counseling is used to address the problem performers and their bad habits. You must address those bad habits or spend half your time trying to erase the results of them. Mentoring is the most satisfying, working with your most talented employees to help them advance and become the

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  • Image of Flash of Brilliance
    Image of Flash of Brilliance

    Inspiring Creativity Where You Work

    by William Miller

    How can you become a more creative person? And how can you inspire creativity in those around you? Follow Miller's "Creative Journey" and you can do it. Miller believes that all persons have creative abilities whether they believe it or not. To draw them out, he explains a four-stage process that will work in every situation. First step: Establish your goal and assess the risks. Next: Identify your experiences and personal traits that will build the confidence you need to meet the challenges of

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