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  • Image of Confidence
    Image of Confidence

    How Winning Streaks and Losing Streaks Begin and End

    by Rosabeth Moss Kanter

    Presidents, managers, coaches and even individuals have the power to choose how they deal with a loss, and whether they are going to allow it to be the beginning of a trend, or have the confidence to learn how to win next time. By studying winning and losing teams, companies and organizations, Harvard Business School Professor Rosabeth Moss Kanter has found the keys to confidence and the way to find it when it is lost. Confidence presents the new theory and practice of success, and expl

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  • Image of First in Thirst
    Image of First in Thirst

    How Gatorade Turned the Science of Sweat Into a Cultural Phenomenon

    by Darren Rovell

    First in Thirst chronicles the rise of the sports-drink industry and the near-monopoly that Gatorade has built and maintained through savvy marketing and branding strategies. In this summary, business journalist Darren Rovell offers an inside look at the negotiations, battles, lawsuits, mergers and acquisitions, product strategies, lucky breaks, and even the missteps that have attended Gatorade’s reign as the 800-pound gorilla of the sports-drink scene.

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  • Image of Managing Customers as Investments
    Image of Managing Customers as Investments

    The Strategic Value of Customers in the Long Run

    by Donald Lehmann, Sunil Gupta

    In Managing Customers as Investments, business professors Sunil Gupta and Donald R. Lehmann offer a set of tools that shows you the correlation between your customer assets and the value of your firm. They explain the triggers that drive this value, and how to better manage your customers and, as a result, your shareholders’ wealth. They unlock the metrics, show you where you are and where you’re going, and provide you with the tools and tips to make your customer-related efforts more e

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  • Image of Making Strategy Work
    Image of Making Strategy Work

    Leading Effective Execution and Change

    by Lawrence Hrebiniak

    While formulating strategy is a challenge, executing that strategy can be an even greater challenge. In Making Strategy Work, Lawrence Hrebiniak offers a comprehensive, disciplined process model for making strategy work in the real world. This model covers every key success factor of effective execution, including organization structure, coordination, information sharing, incentives, controls, change management, culture and the role of power and influence in the process.

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  • Image of Why Some Companies Emerge Stronger and Better from a Crisis
    Image of Why Some Companies Emerge Stronger and Better from a Crisis

    7 Essential Lessons for Surviving Disaster

    by Ian I. Mitroff

    While a significant crisis or disaster can destroy many companies, other companies emerge from the worst crises stronger and better. Crisis management expert Ian Mitroff explains the seven competencies that all companies must learn if they are to survive a major crisis. The companies that successfully overcome crises, writes Mitroff, have the right heart, the right thinking, the right soul, the right social and political skills, the right technical skills, the right integration (of all the previ

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  • Image of Speed Review: The 86 Percent Solution
    Image of Speed Review: The 86 Percent Solution

    How to Succeed in the Biggest Market Opportunity of the Next 50 Years

    by Kamini Banga, Vijay Mahajan

    Wharton School Publishing, 224 pages

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  • Image of Breakthrough Business Negotiation
    Image of Breakthrough Business Negotiation

    A Toolbox for Managers

    by Michael Watkins

    Michael Watkins, associate professor of business administration at Harvard Business School, lays out the major steps involved in any negotiation, including diagnosing a situation, shaping the structuring, managing the process and assessing the results. He also offers key insights into building coalitions, managing conflicts and negotiating crises.

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  • Image of The Responsibility Virus
    Image of The Responsibility Virus

    How Control Freaks, Mother Hens, Shrinking Violets and Yes-Men Can Harness the Power of True Partnership

    by Roger L. Martin

    In The Responsibility Virus, Roger Martin unveils a vicious cycle of over-responsibility and under-responsibility infecting working relationships in many companies. Martin shows how heroic leaders take on too much responsibility, passive followers take on too little, and the two groups feed off each other. The result, general unhappiness and a dysfunctional operation.

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  • Image of Speed Review: Momentum
    Image of Speed Review: Momentum

    How Companies Become Unstoppable Market Forces

    by John Volkmann, Ron Ricci

    Harvard Business School Press, 206 pages

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